When searching for something in PeopleSoft, have you ever received the message "No matching values (or records) were found" or "Invalid values"? These messages can mean several things:
- It can indicate that your level of access prevents you from seeing what you need to see. If this is the case you will need to contact us at email@example.com or 625-2803 for assistance.
- It could also mean that you do not have access to something in particular, such as a service indicator code. We can also can help you with this.
- Another reason may be that you are looking for something in the wrong place, such as searching for a record in Program Plan instead of Student Admissions before the student has been matriculated.
So if you get a message like one of the above, ask yourself if you are entering the right information in the right place. If you are, call us for assistance.