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Scheduling U

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The Office of Classroom Management is hosting Scheduling U for all schedulers this fall. Sessions will be held October 27-31. Offerings will take place on both Minneapolis and St. Paul campuses. Also in OCM, ECS is now open for May/summer 2015 class scheduling. More information is available on the OCM website Production Calendar.

You can keep your personal information up to date with the University by using Employee Self-Service and selecting "Personal Information Update." There, you can update your emergency contact information, home address, and phone numbers. If you need to change beneficiaries on your life insurance or retirement benefits, call 612-624-UOHR (612-624-8647) to reach Benefits Assistance.

One Stop parent survey

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Parents who responded to a survey about One Stop's presentation at Parent Orientation was very positive. When asked if the One Stop website provided the tools to help find crucial financial information, 96.1% agreed or strongly agreed that it did while 98.5% agreed or strongly agreed that One Stop gave them an awareness of student record privacy and how to gain access to student information.

The new staffing model in One Stop leveraging student workers is exceeding expectations. The student customer relations representatives (CRRs) are answering questions, solving problems, and receiving some great feedback from other students and parents. They were able to handle 30% of the total call volume during the first two weeks of classes.

Several general purpose classrooms received environment or technology updates during the summer. Magrath 4, Peik 165, and Peters 145 were upgraded to full video conferencing and class capture capabilities. Major renovations were conducted in Amundson B75, Smith 231 & 331, and Blegen 415, 425, and 435. These rooms received new furniture, finishes, and lighting updates. Technology feature upgrades were completed in more than 50 rooms. Room features can be found on the room inventory page.

Additionally, the Keller Atrium and Humphrey 50 were added to the inventory of study spaces and completely renovated. New fixtures include display monitors and tables for individual study and small group work.

The first week of the semester proved to be extremely busy for the One Stop staff. In just the first week alone (Sept. 2-5):

  • 2,381 calls were answered (average wait time was 3:46 minutes)
  • 2,310 emails sent
  • Walk-ins
    • 3,077 (STSS One Stop; HelpingU desk; Veterans Services)
    • 193 (St. Paul)
    • 414 (West Bank)

The top 5 CRM categories were:

  • Student account (billing/payment): 698
  • Financial aid (loans): 594
  • Financial aid (packaging): 351
  • Student Accounts (refunds): 192
  • Financial Aid (Disbursement): 115

UCard

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As the building access pilot program has been rolled out, several building UCard sensors have been replaced with proximity sensors rather than a card swipe device. If you have small orange letters and numbers on the back of your UCard, it will work with proximity sensors. To obtain an updated card, visit a UCard office. If you need your access adjusted as an ASR staff member, contact the access coordinator for your building.

In an effort to establish consistency in the way we all share contact information with our audiences, an email signature standard has been developed by University Relations. Please note that this standard is based on email signature best practices and does not allow for the addition of graphics or images.

To use, select the version that best applies to your situation. To use the template:


  • Copy the selected version

  • Open your email settings and go to the "signature" section

  • Paste your selected email version into the "signature" section

  • Customize your information

  • Click "Save changes" at bottom of screen

OPTIONS:

1 unit

Jane Doe
Multimedia Designer | Government Relations | govrelations.umn.edu
University of Minnesota | umn.edu
janedoe@umn.edu | 612-624-9098 | c. 612-555-5555

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+ 2 units

John Doe
Senior Public Relations Consultant | Information Technology | oit.umn.edu
Director of Student Communications | Office for Student Affairs | www.osa.umn.edu
University of Minnesota | umn.edu
johndoe@umn.edu | 612-624-3302

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+ address

John Doe
Senior Public Relations Consultant | Information Technology | oit.umn.edu
2218 University Ave, Suite 305
University of Minnesota | umn.edu
johndoe@umn.edu | 612-624-3302

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+ address + office hours

John Doe
Senior Public Relations Consultant | Information Technology | oit.umn.edu
2218 University Ave, Suite 305 | Office hours: MWF 3-6pm, Tu 2-4pm
University of Minnesota | umn.edu
johndoe@umn.edu | 612-624-3302

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+ 2 units + 2 addresses + office hours

John Doe
Senior Public Relations Consultant | Information Technology | oit.umn.edu
2218 University Ave, Suite 305 | Office hours: MWF 3-6pm, Tu 2-4pm
Director of Student Communications | Office for Student Affairs | www.osa.umn.edu
100 Church Street, Rm 4 | Office hours: MWF 3-6pm, Tu 2-4pm
University of Minnesota | umn.edu
johndoe@umn.edu | 612-624-3302

ASR fun calendar

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ASR has created a google calendar for social or fun events that ASR staff may be interested in. To view the calendar, search for ASRfun. Adding events to the calendar works much like adding a conference room - make an appointment on your own calendar and invite ASRfun@umn.edu as a guest. If you see an event on the calendar that you would like to join, contact the meeting host.

Please be considerate of your fellow ASR members and remember to cancel or update events if needed. Also, events should be for learning or social events; not for fundraising or solicitations.

Any questions? Email ASRfun@umn.edu. Thanks!

Saints Tickets

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Because the June employee event at the St. Paul Saints was cancelled due to weather, ASR has tickets available. ASR employees who are interested in attending a St. Paul Saints game this season may contact Debbie. Tickets are available to employees on a first-come first-served basis.

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