During the first week of the semester, Classroom Technical Services visited 385 classrooms to check on room conditions and resolve issues. The technicians met with 146 room users to provide on-the-spot training and orientation to room technology features, answer questions, and troubleshoot any presentation problems instructors experienced.
Classroom Technical Services (CTS) technicians are completing technology room checks during late fall semester. This biannual maintenance provides a classroom technology check-up, catching problems before they become disruptive to classroom users. Items related to the programming, hardware, and technology environment are all given a thorough investigation during the check.
As the semester begins, remember to contact the Classroom Support Hotline at 612-625-1086 if you need assistance with your general purpose classroom. The hotline is available Monday to Friday from 7:30 a.m.-4:30 p.m. Messages left on the hotline after hours are monitored by an on-call Manager.
As an additional service, for the first few days of the semester, OCM technicians will be pre-positioned throughout the Twin Cities campus to provide rapid assistance should any issues arise.