The Office of Classroom Management (OCM) hotline has been enhanced to align with University-wide support services and has expanded the hours of availability for technology services. The phone number remains the same (612-625-1086), but callers will be prompted to select from a menu of options. This will connect them to the support staff who are best able to meet their needs.

Technology calls will be routed to a team of support professionals who are available 24 hours a day. OCM support staff remain available for all other classroom and scheduling-related calls Monday through Friday, 7:30 a.m. to 4 p.m.

International Student and Scholar Services, Graduate School Admissions,and the Minnesota English Language Program collaborated on the creation of a "Staff Resource Guide: New Graduate & Professional International Students."

The goal of this resource guide is to provide you with information and resources which will help you in assisting international students during the first semester. By creating a smooth transition, international students are more likely to succeed academically and be fully engaged in their graduate level experience.

If you have any questions about the guide or its content, please contact the contributors listed on page 9 of the guide.

Visa delays announcement

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The U.S. Department of State reports that there is a potential for delays in visa processing for some international students and scholars. Several affected students have contacted the International Student and Scholar Services (ISSS) office, who is working to understand the scope of impact on international students and scholars who will be arriving this August. Note that the delays impact both new students and scholars and those who are returning (have traveled home and need a visa renewed to re-enter the U.S.). Many students and scholars have successfully received their visas and have arrived on campus already; this is a proactive measure in assisting those who may face delays.

ISSS staff and the Graduate School will assist students and scholars as best they can and will reach out to departments and colleges as necessary to discuss specific student situations. If you hear from an affected student or scholar, please make sure they contact the appropriate office immediately - graduate students who are not able to arrive by the report by date on their I-20 document should email the Graduate School at; professional degree students should contact Debra Siegel in ISSS at

All Twin Cities and Duluth post-baccalaureate students enrolled in a graduate or departmental master's program (excluding Twin Cities MBA students) that have not registered for fall 2014 term received an email the week of August 25 indicating they must register by Monday, September 15, or they will be discontinued.

If a student is discontinued and wishes to resume graduate work, he or she must request readmission to reactivate his or her status. It is up to the program or college to determine the best readmission path for a student. In all cases, students should contact the major program for which they are applying.

The Registrar's Advisory Committee (RAC) will meet on Monday, August 4 in Walter Library, room 402. The common session begins at 10 a.m. with the graduate education session following at 11:30 a.m. (the undergraduate education session is from 9:30-10 a.m.). The graduate education session will feature a discussion on the upcoming DGS Orientation and will provide an opportunity for new and seasoned collegiate and departmental staff to to get (re)acquainted with graduate education processes.

Effective today, August 1, 2014, all veterans in graduate and professional programs are entitled to receive in-state tuition rates. To receive the waiver, students must provide proof of service to University Veterans Services. For more information, please visit University Veterans Services.

Graduate Student Services & Progress (GSSP) is undergoing some changes to their customer service model. Two new Customer Service Representatives will soon be hired and will serve as first point of contact to staff and students with inquiries for GSSP. These changes are designed to ensure GSSP maintains a high level of customer service and continue efficient business processes.

New staff member in GSSP

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Chris Abts has accepted the position of Student Personnel Coordinator in Graduate Student Services & Progress (GSSP). He will be replacing Stacia Madsen, who is now the lead business analyst for the Academic Advisement module. Chris previously worked at the University of Wisconsin-Madison and as a social studies teacher. His first day will be August 11.

RAC meeting Monday, Aug. 4

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All advisers and collegiate staff are encouraged to attend the next Registrar's Advisory Committee (RAC) meeting on Monday, Aug. 4 at 9:30 a.m. in 402 Walter Library on East Bank. The meeting will cover several key updates regarding the Enterprise Systems Upgrade Program (ESUP), including the impact on your work. In addition, other changes and information related to the academic year with be provided.

Question: Can a high school obtain college records for an alumnus using a release that the alumnus signed when he/she was still in high school?

Answer: When state high schools request transcripts for alumni, these letters are often accompanied by signed releases from the high school's former students (forms created by the high school with signatures from the students before they graduated from high school). You may be wondering whether or not you can/should fulfill these requests.

Technically speaking, a signed release should be from an "eligible student." While in high school, the student does not qualify as an eligible student, as the record "belongs" to the parent in the K-12 arena. The receiving department should contact the student and obtain the appropriate signed consent. Until that consent is received, the college transcripts should not be released.

Recent Comments

  • Melissa W: Will it be viewable online later? I am unable to read more
  • ibs: It should be noted that this process does not apply read more
  • Kate Sophia: Yes! More details to come! read more
  • squierj: Will this preview be available to the coordinate campuses? read more
  • hilli076: Where are systems like MediaMill, or Kaltura, or UMconnect, etc. read more
  • sbcarnes: How will this be communicated to the broader University community? read more
  • laceyf: How can people register? read more
  • Institute for Health Informatics: Would it be possible to reschedule the October 7 GDP read more
  • bostr007: What is the context for "the graduate student will see read more
  • mcder002: "For more information" link doesn't work. read more

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