Question: What if a parent (or friend or hospital) calls and says that a student is in the hospital, and they need information (e.g., emergency contact info, instructor contact info)? What can be given out?
Answer: You can release non-suppressed, public information about the student but should not release other information. Specific, non-public information about students (e.g., class schedule, instructors) should not be released. You can refer the caller to One Stop Student Services to work with the instructors. The One Stop website has a page dedicated to help students with questions on this topic.