Question: What should you do if a student posts a question or comment on social media and the response would require release of private student data?
Answer: Students are often more relaxed about posting their private information in public spaces than they should be. Even if the question was asked in a "public forum," such as Facebook or Twitter, we should never include private student information on any social media site.
If you are able to answer the question with general, publicly available information, please do so, as other students (or readers) may be interested in the response. If the person has posted private information, you may want to send a direct message to him or her explaining the importance of not posting that information publicly.