Q: What parts of a student's record can be amended according to FERPA? If a student wants to challenge a grade received, can they amend the grade under FERPA?
A: The right to request an amendment to the student's education record pertains to information that the student believes is inaccurate or misleading. The student should write the university office involved, clearly identify the part of the record he or she wants changed, and specify why it is inaccurate or misleading. If the university decides not to amend the record as requested, the university must notify the student of the decision and advise the student of a right to a hearing regarding the amendment.
The right to amend a record does not pertain to challenging a substantive decision such as what grade was awarded. It pertains to a recording error. So, a student cannot challenge a grade via the amendment process allowed in FERPA, however, students can seek assistance for a grade disagreement with the Student Conflict Resolution Center (on the Twin Cities campus) or a comparable office on the other campuses.