How To: Track Your Xbox Repair Without Knowing the Tracking Number [Annoying] | Posted at 3:57 PM
I recently posted about how Microsoft did not provide my tracking number when it shipped my Xbox to me.
Here's how I managed to get my tracking information without calling anyone.
Microsoft sends packages using UPS and they use QuantumView. In the email they sent you where they tell you your Service Request Number, find it.
Then, go to UPS.com and use the Track by Reference feature. Paste your service request number into the Reference Number box. Then fill out where the package is supposed to go (your delivery address).
UPS will find either one or two shipments depending on how far along in the process you are.
Finally! Now I can attempt to change my delivery address.
Filed Under:
Life
Miscellaneous
Comments
is this for real? Well I heard that their support is not good. I suffered a major blow with red rings of death and it drove me crazy finally got the solution and made a blog for the world to help.
Posted by: carl
On July 27, 2009 2:10 AM
I wish I had known that before messing around for about 30 hours over 10 days trying to find out where my Xbox was! Mine was 'misplaced' by the shipping and handling company that Microsoft use in Nottingham, and since I had no tracking number, and it seemed to be magically missing too, I about tore my hair out over this. It turned up though. With a tracking number/barcode on the side.
Posted by: Amy
On August 2, 2009 4:36 PM
Thats a handy tip, although it doesnt work in the UK. I guess I'll have to just wait for it to turn up.
Posted by: Xbox Avatars
On August 20, 2009 2:36 PM