Harmonix: Your Quality Control is SHIT. [Rant] | Posted at 12:05 AM
Update: Yes, I know that is not the RB drum set… but my rant still applies. By the way, my old RB drum set (that got replaced) and gave to my friend is now broken as well.
Dear Harmonix Quality Control,
Okay, I think I've had enough of this… and yes, I'm going to swear in this post, go cry to your mommy you little baby.
Since buying Rock Band 1 and subsequently Rock Band 2, I've seen or experienced these issues:
- Replace my RB1 guitar (strummer)
- Replace my RB1 drum set (sensitivity)
- Throw away my broken pedal
- The replacement guitar strum bar STILL sucks but I only have it because it looks sweet
- Watched my friend's RB1 drum pedal break (and all the thousands of other people)
- Watched my friend's RB1 drum pads break (yellow didn't work)
- Watched another person's RB2 drum pads break
Oh and by the way, my girlfriend's 2 year old Guitar Hero III controller? It still is fully functional (battery sometimes gets loose). Yes, they have problems, but at least they last longer than 60 days.
On New Year's day I purchased stand-alone drums for Rock Band 2 off Amazon considering, "Hey, they must have fixed all the crap that plagued the Rock Band 1 sets, so who needs a warranty?!"
They're already broken. That means they're worse than RB1 drums.
First, the drum pedal wasn't working (Valentine's Day) and the pads were fine. Okay… Then my Xbox breaks (fine, not your fault) and when I get it back, the drums don't sync. They're still blinking right now, in fact. Such a simple little thing that EVERYONE ELSE GETS RIGHT.
This is sickening. I paid $80 for these drums, they work for a few weeks, then 62 days later they break and I can't return them because I bought them off Amazon. That's $80 down the drain. Unbelievable.
Also, I'm not the only one. Plenty of people in these threads have said they've needed to return the sets twice until they got a good set. THREE TIMES until a good set?
It was tolerable when I could easily get them replaced without this stupid 60 day warranty bullshit. I could get them replaced within a week or two. Fine. And now because you know you have shoddy manufacturing you decide to put a limit because I bet so many people have returned faulty products.
You make good games, excellent games, but you make shitty instruments (or your manufacturer makes shitty instruments). Neversoft was correct when they said we'd buy their instruments when your shit breaks. I probably will go out and buy the GH drums when I have some money to throw away again.
GET YOUR SHIT TOGETHER, SON.
A Loyal Fan [to the game]
PS. I may forgive you of your transgressions if you can somehow manage to get Blind Guardian, Ensiferum, Heavenly, Helloween,
better Iron Maiden (done!), W.A.S.P., Stratovarius, Sonata Arctica, and A Night at the Opera by Queen onto the Rock Band music store.
In other words, I will
maybe never forgive you.