Periodic Hourly Counts!

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Periodic Hourly Counts will run all week -- Sunday, November 8 - Saturday, November 14. Remember to check the gate count at both gates and record it on the sheet every hour on the hour, open to close!

Please post your initials in a comment to indicate you've read this post.


Do you have questions, comments, feedback? Let me know :)

Thanks,
Melissa

This week...

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Hi All,

This week we (Emily and I) will be reviewing the Emergency Procedures with everyone!

Melissa

hilarious!

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PubMed

PubMed, the web interface to the MEDLINE database, has unveiled a new redesign of the site today (10-27-2009). While we don't generally expect you to use PubMed, you may get questions about the redesign during hours when Reference staff isn't available.

Here's a short video tutorial from the University of Manitoba outlining the differences between the two interfaces: http://davidrothman.net/2009/10/23/new-pubmed-video-u-of-manitoba/

Please refer patrons with questions to medref@umn.edu or 612-626-3260 during M-F, 8am-5pm and S, 12-5pm.

Coupons

Have you ever wondered what to do when our equipment messes up when a patron is using a U Card or copy card to pay for prints or copies? The answer is - give them a coupon! Please use common sense when issuing coupons and make sure to fill out the coupon form completely. Coupons can be found in the Forms Binder.

Also, please review the forms in the binder. If you don't know what a form is for, it's your responsibility to find out from a supervisor, a co-worker, or by reading the Student Guide.

Questions? Concerns? Let us know! Please post a comment so that we know you've read this post.

Thanks,
Emily

Offline Circ

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Make sure to check out and IN 2-hour materials such as headphones and markers along with the other exception of all reserve materials.

From Friday evening until Monday morning various library systems, including the staff side of Aleph, will be offline. Some of you may not have used the Aleph Stand Alone Offline Circulation module before, so I'm uploading the instructions here. You should also expect to see a printed copy at the desk.

Here are some key points:

*Beginning Saturday morning, check out library materials using the Offline Circulation module.

*Load the module ONLY on HSL-Circdsk-1 (the leftmost computer).

*Do NOT check library materials in using the module.
**Exception: Reserve materials should be returned using the Offline Circulation module.

*Put regular returns on a truck clearly labeled, "Items to be checked in." Leave the items for a library supervisor to return once Aleph is back online.

*Continue using the offline module until given the all-clear by a supervisor on Monday morning.
Please read Melissa's blog post of Oct. 19 for information on additional systems that will be unavailable.

Questions or concerns? Please let us know!

Thanks,
Emily

Aleph and computer outage starting Friday

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Hi All,

Starting Friday please expect Aleph and other computer database issues. We will be using Aleph offline circulation until Monday.

Here is what is happening:

- Access to all Aleph modules and OPACs will be terminated at 4pm on
Friday afternoon, October 23. We expect that this downtime will last
approximately 3 hours. Primo (MNCAT Plus and QuickSearch) will be
available for searching during this time, although the links into Aleph
will not be functional while Aleph is down. We anticipate that the Aleph
"search-only" OPAC environment will become available around 7pm on Friday.

- Find It / E-Journals A-Z / Citation Finder (SFX) will be unavailable
for a brief period between 7pm and 8pm on Friday, October 23.

- Libraries OneSearch / article search box will be taken down for the
weekend beginning at 7pm, Friday, October 23.

- MNCAT Plus (Primo, QuickSearch in Duluth) will be taken down no
earlier than 7pm, Friday, October 23, and only after the Aleph
"search-only" OPAC system is functional.

- UThink blogs may experience a short downtime of 2-5 minutes the
afternoon of Friday, October 23, but we expect the service to remain up
and functional during the entirety of the downtime.

- The Twin Cities University Libraries main web site (www.lib.umn.edu)
will change late afternoon, Friday, October 23 and will be a minimized
version of the site presenting only the most frequently used links.
These links will include MNCAT Classic, Indexes A-Z, and E-Journals, as
well as other services not affected by the downtime.

We are anticipating a fairly seamless return to our production systems
early on Sunday morning, October 25. However, staff should continue to
use Aleph offline circulation until they receive communication on Monday
morning asking them to switch back to the regular circulation system.

Please post to the blog!
Melissa

Hold shelf

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Hi All,

You will have noticed that the Hold shelf is growing! We are now up to 5 shelves! This is the first time ever. So please make sure that you are looking on all the shelves when looking for books.

Melissa

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Hi All,
Please see forwarded message from Sue Delzer, Get It coordinator. She mentions 2 issues:

1. Office delivery requests that do not have a UM Office address in the address field. I think we do a good job of noticing this and faxing the request back to the Get It Office per Sue's instructions.
2. Office delivery requests without a 4-digit campus mail code in the address field. We should be looking up the delivery code in the online UM Directory and writing it in on the mailing label. I'm less sure that we do this all the time. Please pass along the word to make sure to do so, tell them to ask if you they don't know how to look up.

Steven Llewellyn
Head, Public Services & Facilities
Bio-Medical Library
University of Minnesota
(p) 612.625.7940
(f) 612.626.2454

________________________________________________________________
Please post that you've read and understood this post. Questions? Please ask!

Thanks,
Emily

iTunes priority stations

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Because some students need to listen to their professors' lectures on iTunes U it's important to have the use of iTunes at our workstations. We discovered today that iTunes doesn't seem to work with iTunes U on the Windows stations. It does work on the Macs. And Steve I fixed one Windows station. So, for the time being I've designated iMac 4 and iMac 6 and Windows station Green 16 as "ITunes priority stations," with signs indicating that people can be "bumped" for iTunes use, as on the SAS and SPSS stations. I hope this is temporary, but I'm not sure when we can have the rest of the Windows stations fixed and it might be a while. --David

New Guest Logins

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Hi all y'all,

Peter just put out new guest logins!

Thanks,
Emily

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