Circulation Desk Record Keeping!
| From Sunday, June 10 through Saturday, June 16, we will be keeping track of patron inquiries at the Circulation desks (both in person and by phone).
The sheets will be placed at each desk. Please make sure to mark the appropriate category whenever a patron approaches the desk or calls on the phone -- make sure you mark how the request was made (in person or by phone) AND the type of inquiry (Circ question, Directional, etc.) . |
Notes on the categories:
Checkout -- please mark down when you check books out to someone, not questions about checkouts (those can go under "Circ Question")
Other -- please make a note as to what the transaction was
Referral -- use this for when you refer someone somewhere else (to reference, ILL, BIS, Copy Center, etc.) even over the phone
Prints/Copies -- please mark down when you sell prints/copies to someone
If you have any questions, just ask a supervisor... Thanks! Emily