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Did you know? Free PhotoDelivery Option

Today I had a patron call about access to an article for which we were supposed to have online full text but due to an error wasn't available. She was happy to find out that under these circumstances we will fill the article for free through our PhotoDelivery service. In order to avoid charges, the patron will need to put a note in the Special Instructions field of the PhotoDelivery form (https://hsllibs.wufoo.com/forms/photodelivery/), indicating that the article was unavailable online due to a linking or publisher's error.

Please post your initials the blog to indicate you've read and understand this post. And, of course, if you have any questions, let us know.

Thanks!
Emily

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