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Customer Service Surveys

Little Miss Helpful.jpg

Hi All,

Customer surveys for the IADS Customer Service Training Project are being distributed at Bio-Medical, Magrath, Walter, and Wilson service points over the next seven days starting Monday, March 23, 2009.

Our goal is to distribute >100 surveys to patrons, so you must hand a survey to each and every patron who comes to the desk. Say, "We're conducting a customer service survey this week. Would you mind taking a moment to complete this survey?" Then hand the patron a copy.

There is no limit to the number of surveys that a patron can complete. If we get low, ask Steve for more. Let me know if you have questions or concerns; otherwise, just post your favorite book and initials to the blog. (I'm checking to see if you're paying attention and updating my reading list. Two birds, one blog.)

Thanks,
Emily

Comments

AJB and I don't have a favorite book :D

RG - East of Eden

pjm - house of leaves

Amy - You're a liar, I know it! :P Emily

ks- The Witching Hour (may be not my favorite but its a good book)

PMC

PMC- War and Peace

IKL- Bel Canto

KA - The Giver

MC- Mechanics of Materials

KU Where the red fern grows

RF
Wonder Boys by Michael Chabon

The Omnivore's Dilemma: A Natural History of Four Meals by Michael Pollan

Jonathan Strange and Mr. Norrell
by Susanna Clarke

Guns, Germs and Steel by Jared Diamond

THe Paradox of Choice: Why More is Less by Barry Schwartz

The Value of X by Poppy Z. Brite

The Moon is a Harsh Mistress by Robert A. Heinlein

Fast Food Nation by Eric Schlosser

I may have gotten a little carried away here...


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