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Customer Service Surveys

Little Miss Helpful.jpg

Hi All,

Customer surveys for the IADS Customer Service Training Project are being distributed at Bio-Medical, Magrath, Walter, and Wilson service points over the next seven days starting Monday, March 23, 2009.

Our goal is to distribute >100 surveys to patrons, so you must hand a survey to each and every patron who comes to the desk. Say, "We're conducting a customer service survey this week. Would you mind taking a moment to complete this survey?" Then hand the patron a copy.

There is no limit to the number of surveys that a patron can complete. If we get low, ask Steve for more. Let me know if you have questions or concerns; otherwise, just post your favorite book and initials to the blog. (I'm checking to see if you're paying attention and updating my reading list. Two birds, one blog.)



AJB and I don't have a favorite book :D

RG - East of Eden

pjm - house of leaves

Amy - You're a liar, I know it! :P Emily

ks- The Witching Hour (may be not my favorite but its a good book)


PMC- War and Peace

IKL- Bel Canto

KA - The Giver

MC- Mechanics of Materials

KU Where the red fern grows

Wonder Boys by Michael Chabon

The Omnivore's Dilemma: A Natural History of Four Meals by Michael Pollan

Jonathan Strange and Mr. Norrell
by Susanna Clarke

Guns, Germs and Steel by Jared Diamond

THe Paradox of Choice: Why More is Less by Barry Schwartz

The Value of X by Poppy Z. Brite

The Moon is a Harsh Mistress by Robert A. Heinlein

Fast Food Nation by Eric Schlosser

I may have gotten a little carried away here...

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