Main

November 13, 2009

Wireless access in the main computing area in rm. 270 problems

Here's a note from Peter. Please read and heed. --David Folks, There seems to be a developing problem with one of the wireless access points on the second floor. Being located on the pillar next to the row of Macs in the public computing area, you could draw a line from Room 274 to the service desk and then head toward the glass wall and stairway to the 3rd floor to indicate the general area it's affecting. Mac laptop users have been primarily affected, some Windows users also have had problems. We will be addressing this with NTS, but I have no ETA in terms of resolution. My suggestion would be for laptop users to head for the 3rd floor, or the tables closest to the private study room entrance. If you have any questions, give me a call. Peter Peter Weinhold IT Manager

October 19, 2009

Aleph and computer outage starting Friday

Hi All,

Starting Friday please expect Aleph and other computer database issues. We will be using Aleph offline circulation until Monday.

Here is what is happening:

- Access to all Aleph modules and OPACs will be terminated at 4pm on
Friday afternoon, October 23. We expect that this downtime will last
approximately 3 hours. Primo (MNCAT Plus and QuickSearch) will be
available for searching during this time, although the links into Aleph
will not be functional while Aleph is down. We anticipate that the Aleph
"search-only" OPAC environment will become available around 7pm on Friday.

- Find It / E-Journals A-Z / Citation Finder (SFX) will be unavailable
for a brief period between 7pm and 8pm on Friday, October 23.

- Libraries OneSearch / article search box will be taken down for the
weekend beginning at 7pm, Friday, October 23.

- MNCAT Plus (Primo, QuickSearch in Duluth) will be taken down no
earlier than 7pm, Friday, October 23, and only after the Aleph
"search-only" OPAC system is functional.

- UThink blogs may experience a short downtime of 2-5 minutes the
afternoon of Friday, October 23, but we expect the service to remain up
and functional during the entirety of the downtime.

- The Twin Cities University Libraries main web site (www.lib.umn.edu)
will change late afternoon, Friday, October 23 and will be a minimized
version of the site presenting only the most frequently used links.
These links will include MNCAT Classic, Indexes A-Z, and E-Journals, as
well as other services not affected by the downtime.

We are anticipating a fairly seamless return to our production systems
early on Sunday morning, October 25. However, staff should continue to
use Aleph offline circulation until they receive communication on Monday
morning asking them to switch back to the regular circulation system.

Please post to the blog!
Melissa

October 6, 2009

iTunes priority stations

Because some students need to listen to their professors' lectures on iTunes U it's important to have the use of iTunes at our workstations. We discovered today that iTunes doesn't seem to work with iTunes U on the Windows stations. It does work on the Macs. And Steve I fixed one Windows station. So, for the time being I've designated iMac 4 and iMac 6 and Windows station Green 16 as "ITunes priority stations," with signs indicating that people can be "bumped" for iTunes use, as on the SAS and SPSS stations. I hope this is temporary, but I'm not sure when we can have the rest of the Windows stations fixed and it might be a while. --David

August 19, 2009

Reminder: Public Computer Authentication

With the Fall Semester soon upon us, we might see an increase in patrons neededing to set up their Active Directory.


The student/staff/faculty does not have an Active Directory account

1. Go to www.umn.edu/myaccount
2. Login with your U of M ID and Password:
3. After successfully logging in, scroll down to the "Active Directory Account Options" link:.
4. Select the" Active Directory Account Options" link, agree to terms, and then click SUBMIT. Usually the account is created quickly, under five minutes or less. Once your account is activated, you can attempt to log into the computer.
5. If you need further assistance, please contact Health Sciences Libraries tech support, or library staff.