It's a moving target, people. Please read this carefully.
1. Alternate Printers and Locations - Printing for EFS users or for those without U Cards or copy cards
As of today, patrons should use CCR_A if they don't want to use Uniprint. Jobs will go to the large printer, which is located in the back in Room 203. By Monday or Tuesday of next week, patrons should send jobs to Circ_A, which is the printer located at the desk. Hopefully by Monday or Tuesday, print options should be limited to:
A. CCR_Q - Uniprint (default printer)
B. Circ_A - alternate printing location (at desk)
C. Ricoh Color Copier - for color printing to Ricky
D. PDF Creator - to create PDFs.
2. Triaging copy or print questions at desk
When assisting patrons with print questions, it is a good idea to ask them if they will be using an EFS/budget/CUFS number to pay for their copies/prints before diving into an explanation of the card-based system. Don't assume that everyone will be using a U Card or copy card.
3. Answering questions about changes to our print and copy systems
Many of our patrons, often faculty and/or EFS budget number users, have had questions about why we have made changes. I want you all to be able to address these questions consistently, so here are the "talking points" in a nutshell:
These changes were part of a mandated, University Libraries system-wide upgrade. As a result of the changes, our users will experience a number of benefits: they no longer have to wait for staff to count and collate prints, affiliated users can make copies during Extended Access hours, and soon EFS users will no longer have to remember complex EFS numbers.
4. Future EFS changes
At the end of the calendar year, the EFS budget number system currently in use will also change. After 12/31/08, we will no longer accept and enter EFS number in payment for prints and copies. However, people will still be able to charge prints and copies to an EFS number through the use of a departmental copy card.
Departmental accountants will need to request departmental copy cards from the U Card Office for their users. I will be providing you all with additional information and handouts for our users within the next week or two.
We've experienced a LOT of change in a short period. I want to express what a great job I think you've all done. Please post, so I know you've gotten this far.
Thanks & keep up the great work!