Week 9

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Last week's definition: Leadership can be viewed positionally, though it also incorporates the ability to dynamically blend a mixture of leadership styles to address each unique situation. Leadership involves serving others, and it can be an extenuation of the leader's personhood.

This week's definition: (same)

Analysis: Conflict resolution is a key element of excelling as a leader. Being able to resolve disputes is something that can make, or break, a leader's effectiveness. Properly dealt with, a leader can emerge with higher satisfaction and more trust than before the conflict. Dealt with poorly, a conflict can dissolve not only a team but even an entire corporation or a country!

One key sentence, that "failing to clarify and act on other people's needs as they perceive them creates conflicts and damages all parties involved in the relationship" (p.37). Thus, it is important to recognize not only the actual situation, but also how it is being perceived. If a leader is unable to do so, he/she will be unable to effectively address the conflict.

Weeks, Dudley (1992). "The Ingredients of Conflict," in The Eight Essential Steps to Conflict Resolution: Preserving relationships at work, at home, and in the community. Los Angeles: Jeremy P. Tarcher, Inc.

1 Comment

Good post Victor - that's certainly a key understanding. Even if you, as the leader, don't perceive an issue, that doesn't change the hurt or frustration someone is feeling, and in fact might make it worse. Being able to genuinely see things from another's perspective is a crucial (and challenging) part of leadership.

Grades: 10 out of 10 points possible.
Clarity of the new definition: 2 out of 2 points
Thoughtfulness of the analysis: 6 points out of 6 points
Grammar, spelling, and APA style: 2 out of 2 points

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This page contains a single entry by black433 published on July 22, 2010 2:09 PM.

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