The article â€śThe Power of Talk: Who Gets Heard and Whyâ€?, brought up numerous issues that affect not only the corporate world, but also general communication. Previously to returning to the U of MN I managed a fairly large size department at a major financial institution. In addition to the general responsibilities of management comes a constant struggle on what is the best way to communicate with employees.
As the article highlighted I found that women are generally more receptive to compliments and feedback that is done in a reassuring manner, whereas men prefer straightforward feedback, however there are exceptions to this, and as you get to know your employees each of their preferences is reveled, thus giving you insight into the best linguistic style to communicate with each employee.
If men and women are socialized to use different linguistic styles to communicate, and are using these styles in both the business world, and in their personal lives, this article is a wonderful example of why men and women often have difficulties communicating.
If a wife asks her husband if he would mind taking out the garbage, and he replies with â€śnoâ€?, the wifeâ€™s expectation is that he doesnâ€™t mind, and will subsequently take the garbage out, however the husband may have thought he was simply answering a question (no he wouldnâ€™t mind), rather than responding to a request for immediate action. It seems to me that we can learn a lot from one anotherâ€™s linguistic styles that would greatly assist in making communication with all that we come in contact with much smoother, with less chance for confusion, frustration, or hurt feelings.