Verizon tops mobile phones

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According to research done by Consumer Reports National Research Center Verizon Wireless tops AT&T, Sprint, and T-Mobile in customer service. The survey asked over 6,000 people based off of voice and data quality and knowledgeable employees.

The report also found that contractual agreements with phone companies saves no money at all. People who have "pre-paid" phones ended up saving $20 a month. This consumer research is important and effects the mobile industry as more and more people will realize this and move away from contractual agreements. This report shows the importance of gauging consumer habits and trends as it relates to research to continuing offering consumer products.

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This page contains a single entry by carol028 published on December 2, 2012 10:41 AM.

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