It seems as though we might be having some technical difficulties with the chat software. Either Arvid or I should be on as CBI Archivist all day, but sometimes it seems to take a minute after you get on the site for it to register that we're online. Be patient for a couple seconds and the message should switch to "CBI Archivist is online," and you should be able to IM us. Sorry! Let me know if you've tried unsuccessfully to get in touch through chat and what the problem was.