Human Services Representative I
Responsibilities include: Conduct interviews and explain assistance program requirements to clients; Contact clients and third parties to verify eligibility factors, respond to inquiries and concerns; Make referrals to county and community resources; Enter/retrieve data on computer systems to maintain case records, interpret data; Maintain cases by implementing program changes, calculating payments, and monthly budget; Determine program eligibility and issue benefits; Write memos, letters and case notes.
Case Management Assistant
Responsibilities include: Under immediate supervision, performs work of routine difficulty in assisting Social Workers, Probation Officers, and other social service personnel by performing the more routine investigative and procedural tasks; makes arrangements for services, maintains records, and provides services to clients. Typically maintains a non-complex caseload.
Responsibilities include: working under general supervision, employees in this class perform work in an entry-level professional position involving the development and implementation of individualized social treatment plans requiring the application of social work theory and methods in the prevention, treatment, or resolution of psychosocial problems.
Sr. Child Support/Collection Services Officer
Responsibilities include: Interpret and refer court order to Child Support/Collection Services for processing. Conduct interviews and explain program requirements to clients, verify clients' financial resources, negotiate payment agreements, and calculate child support obligations. Prepare case facts, review cases with the County Attorney's Office for legal action, participate in court hearings, and make recommendations regarding child support. Enter/retrieve data on computer systems, maintain case records, draft affidavits and prepare and file third party claims to procure county and state reimbursement. Petition jurisdictions outside Minnesota to obtain or enforce child support orders; work with third parties (private attorneys, financial institutions, and other jurisdictions) to secure child support. Authorize distribution of payments, prepare reports and respond to inquiries.
Sr. Social Worker/Child Protection Social Worker
Responsibilities include: Provide intensive social work services to persons with complex biopsychosocial conditions requiring individualized, comprehensive, culturally competent service planning, implementation, and monitoring. Receive and assess service requests. Design service plans and implement them, including arranging for all needed services (such as shelter, medical, psychological, educational, rehabilitation, legal, chemical health, financial, protective services, community agencies, foster parents/relatives). Prepare case records, social histories, court report, correspondence and other documentation using computer applications. Perform case management tasks including home visits and transportation of clients that require a personal automobile. Provide advocacy for clients to obtain needed benefits and services. Facilitate coordination of services between clients and service providers. May perform protective investigations.
To apply for these or other Hennepin County positions, visit us online at www.hennepin.jobs. If the position you are seeking is not currently posted for application, we encourage you to utilize our 'Job Notifications' feature that will alert you by email when specific jobs you choose (or even all jobs in various occupational categories) open for application. For further information, you are welcome to contact Human Resources by calling 612-348-2163.