November 2009 Archives

Digital Reference increases: 22% Chat; 4% Email

We saw a 22% increase in Chat transactions for FY 2009, and 4% increase in Email. Offering 24x7 chat may be the reason for the increase in chat sessions.

Here are the statistics:

7/07-6/08
Chat: 1,517
Email: 4,241

7/08-6/09
Chat: 1,858
Email: 4,444

SMART Learning Commons and Libraries Media Services by the Numbers


What does the SMART Learning Commons and Libraries Media Services offer to the campus? Well, here's a sampling of our work, plus we offer a whole lot more!

Number of Service Points: 2 (Wilson SLC and Walter SLC)

Total number of hours staffed (open during library building hours):
Wilson SLC: 1,950
Walter SLC: 3,894

Average hours per week:
Wilson: 45
Walter: 94

*Total number of Audio/Visual Media (est.)
Cataloged
Video: 6,893
Audio: 2,113

Uncataloged (Yes, regrettably we have some older stuff not well known..yet - est.)
Video: 354
Audio: 2,281

Total Number of video loans: 11,471 (30% increase over 07-08)
From '07-'08 to '08-'09:


  • 85% increase in graduate transactions



  • 37% increase in undergraduate transactions



  • 41% increase in university staff transactions


Total number faculty-classroom course consultations for media production: Formal media production consultation and support for 13 courses, representing roughly 500 students (vs. just 2 course consultations in 07-08).


Total student consultations for media production: Over 65 scheduled formal student consultations between Jim and Scott.


Total number of advanced level media production questions answered via walk-up in the Wilson/Walter SLC at the service desk: Over 125 higher-level media production questions answered (e.g., video editing, digital imaging, conversion, streaming), registered in DeskTracker by student consultants.


Total media equipment loans: Circulated 22 pieces of media equipment (cameras, tripods, mics), 554 times during the school year. Average Walter cameras circulated 30 times during the 2008-2009 school year.


As you can see, 2008-2009 was a busy year as the inaugural year for the new Walter SMART Learning Commons. Thus far, 2009-2010 is shaping up to include even more increased strategic growth towards developing our media program and meeting the teaching and learning needs of our users...Stay tuned!

Contact Scott Spicer, Media Outreach and Learning Spaces Librarian, for additional questions related to the SMART Learning Commons learning space or non-print media collections, services and course integration.


*Reporting methodology on collections from Aleph records. Uncataloged does not include items in storage without barcodes (mostly older class lecture audio cassettes) yet to be inventoried.


CES folks part of Emerging Technology Expo 11/18/2009

techpo.jpg Presentations


Exhibits and Demonstrations


Learn more: http://blog.lib.umn.edu/emergingtexpoblog/


PRCs on MyU for undergrads

prc_undergrad_portal_small.jpg

2008-09 Unravel Quick Update

Nearly 3000 students took the in-person Unravel workshops.  
The online Unravel 2 pilot reached an additional 500 students.

Average quiz scores:
In-person - 85%
Online - 88%

Spring '09 a large journalism class started requiring their students to take Unravel 1 and the online Unravel 2 workshops.  

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