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June 26, 2009

June 26, 2009: Thunderbird update to 2.0.0.21

Topic: Friday, June 26, 2009: Mozilla Thunderbird Update
Audience: CFANS Community
Action: Log out of your computer; do not shut it down; leave your computer at the Windows login screen
URLs: None
Contact: cfans.help@umn.edu

Description

On Friday, June 26, 2009, CFANS-OIT will be updating Thunderbird e-mail clients on Windows to a minimum version of 2.0.0.21.

Process

Users are asked to log off their computers at the end of the day (rather than shutting them down).

SCCM will be used to update your Thunderbird e-mail client to version 2.0.0.21 remotely while you are logged off of your computer. This process will begin after 6:00 p.m. on June 26, 2009 and continue until complete

Explanation

This is mainly a security update and should have minimal impact on your experience using Thunderbird. If you are currently using a newer version of Thunderbird than 2.0.0.21, your machine will not be updated.

More Information

If you have questions, contact cfans.help@umn.edu.

June 23, 2009

June 2009: CFANS License for SPSS

Audience: The CFANS Community
Action: If you would like SPSS on a CFANS-owned computer, contact cfans.help@umn.edu.
URL: http://oit.cfans.umn.edu/admin/SPSS
Contact: cfans.help@umn.edu

SPSS available at no extra charge to CFANS community through college license

CFANS has purchased a college-wide license for SPSS Software (current version, SPSS 17). The license allows for installation of SPSS for Windows and SPSS for the Macintosh, as well as AMOS, an add-on for the Windows platform, on all computers owned by CFANS.

The license also allows for individuals to install and use SPSS on one 'home' computer in addition to their CFANS-owned computer.

If you have purchased or renewed SPSS in the 30 days before June 1, or any time after June 1, 2009, see the "Help for those who have recently purchased or renewed SPSS" section below.

How to Get SPSS

If you would like SPSS installed on a CFANS-owned computer, please contact CFANS-OIT at cfans.help@umn.edu.

If you are paid through CFANS and would like to install a copy of SPSS on your home computer, please send an e-mail message to software@umn.edu. OIT Software License staff will e-mail you a link to download the software, along with support information. Please include this information in your e-mail message:

o that you are employed by CFANS
o that you wish to exercise the "work at home" rights, and
o that you want access to the Windows or to the Macintosh version of SPSS.

Help for those who have recently purchased or renewed SPSS

If you purchased a new individual license for SPSS in the 30 days before June 1 or any time since June 1, 2009, OIT can offer a full refund of $125 per license.

If your individual licenses expired prior to June 1, 2009, you will need to be renewed through June 1, 2009, at $10.42 per month to be covered under the CFANS license.

If your renewal has not been processed yet, it will be processed using the prorated rate.

To request a refund or a prorated renewal, send an e-mail to slrenew@umn.edu, providing your EFS budget number. Specify that your University machine falls under the CFANS collegiate SPSS license.

More Information
If you have questions, contact cfans.help@umn.edu.

Tuesday, June 23, 2009: Mozilla Thunderbird Update

Audience: CFANS Admin and SSO
Action: Log off of your computer; do not shut it down; leave your computer at the Windows login screen
URLs: None
Contact:cfans.help@umn.edu

Description

On Tuesday, June 23, 2009, CFANS-OIT will be updating Thunderbird e-mail clients to a minimum version of 2.0.0.21.

Process

Users are asked to log off their computers at the end of the day (rather than shutting them down). Those who are unable to log off on Tuesday evening will be contacted individually about receiving the update.

SCCM will be used to update your Thunderbird e-mail client to version 2.0.0.21 remotely while you are logged off of your computer. This process will begin after 6:00 p.m. on June 23, 2009.

Explanation

This is mainly a security update and should have minimal impact on your experience using Thunderbird. If you are currently using a newer version of Thunderbird than 2.0.0.21, your machine will not be updated.

More Information

If you have questions, contact cfans.help@umn.edu.

Adobe price increase, free upgrades, and ordering changes

Audience: The CFANS Community
URLs:http://oit.cfans.umn.edu/admin/AdobeNews
Action: Buy Adobe products before July 1, 2009; update before September 30, 2009
Contact:cfans.help@umn.edu

Price changes
Beginning July 1, 2009, the Office of Information Technology (OIT) will increase the price of Adobe software purchases for all University of Minnesota department-owned computers.

Free upgrades of Adobe Acrobat 8.1 and CS3 versions of DreamWeaver, Flash, and PhotoShop are available until September 30, 2009, if the software was obtained through the OIT/Utools/Faculty Toolkit program.

New Ordering Policy
Also beginning July 1, 2009, all Adobe software orders must be placed through the UMart
website at www.umart.umn.edu. However, the UTools website at www.oit.umn.edu/utools will still provide a direct link to Adobe products.

More information about how to upgrade and order software is available on the CFANS OIT website.

June 18, 2009

Sunday, June 21, 2009, 9:00 a.m.: CFANS Server Maintenance


Audience:
cfans01 (LAMP) web server users
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Outage Description
The cfans01 (LAMP) server will be unavailable on Sunday, June 21, 2009, beginning at 9:00 a.m. for maintenance. The initial outage should be brief, but adjustments may go on for several hours. After the initial outage, CFANS websites hosted on this server may be unavailable for brief periods during the day.

CFANS Websites Affected

* biorefining.cfans.umn.edu
* cfc.cfans.umn.edu
* cfhe.cfans.umn.edu
* childrens.wcroc.cfans.umn.edu
* cpsp.cfans.umn.edu
* forestecology.cfans.umn.edu
* fpmdi.cfans.umn.edu
* fwcb.cfans.umn.edu
* info.soils.umn.edu
* jdemo1.cfans.umn.edu
* jdemo2.cfans.umn.edu
* jdemo3.cfans.umn.edu
* kotzlab.cfans.umn.edu
* mfric.cfans.umn.edu
* ncap.cfans.umn.edu
* nrsm.cfans.umn.edu
* organicecology.umn.edu
* ppera.cfans.umn.edu
* rmzharvest.cfans.umn.edu
* sci.cfans.umn.edu
* sfec.cfans.umn.edu
* wq.cfans.umn.edu
* www.aim.umn.edu
* www.atmoschem.umn.edu
* www.bellmuseum.org
* www.biometeorology.umn.edu
* www.cesu.umn.edu
* www.cinram.umn.edu
* www.cladophora.umn.edu
* www.compost.umn.edu
* www.ecolirep.umn.edu
* www.environmentalscience.umn.edu
* www.espm.umn.edu
* www.forestry.umn.edu
* www.mesocosms.umn.edu
* www.mnpi.umn.edu
* www.mnstac.org
* www.mntca.org
* www.mnwetlands.umn.edu
* www.nitrogen.umn.edu
* www.nutrientmanagement.umn.edu
* www.prairieu.umn.edu
* www.precision.agri.umn.edu
* www.rhizobium.umn.edu
* www.soils.umn.edu
* www.sustainability.umn.edu
* www.trichopteralit.umn.edu
* www.waterbirds.umn.edu

Process
CFANS OIT will migrate cfans01 (the LAMP server) from its current VMware cluster to a new cluster.

The actual outage is scheduled for between 9:00 and 10:00 a.m. on Sunday, June 21 (in line with the other server maintenance happening this weekend), and is expected to take approximately 15 minutes. Additionally, the sites must be reconfigured once the move is complete, which may take some time during which individual sites may be unavailable for a period of time.

An all-clear message will be sent when the maintenance is complete.

Explanation
Central Computing Operations needs to move all of these sites to a new physical server.

More Information
If you have questions, contact cfans.help@umn.edu.

June 12, 2009

Sunday, June 21, 0600 to 1200: CFANS Server Maintenance

Topic: Sunday, June 21, 0600 to 1200: CFANS Server Maintenance
Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Maintenance Description

CFANS server patching and maintenance for June will take place on Sunday, June 21, 2009, between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" message will be sent once the maintenance is completed.

June 11, 2009

Friday, June 12, 2009: Adobe Acrobat Pro 9 update

Audience: Acrobat Professional 9.0 users
Action: No action required
URLs: http://kb2.adobe.com/cps/408/kb408814.html
Contact: cfans.help@umn.edu

Description
On Friday, June 12, 2009, CFANS OIT will begin the installation of the Acrobat Professinal 9.1 patch for CFANS computer systems that currently have Adobe Acrobat Professional 9.0.

Process
SCCM will be used to install the Acrobat Professional 9.1 patch. The installation will occur in the background with no interruption to service.

Explanation
Updating Acrobat Professional 9.0 to 9.1 will address a number of customer workflow issues and a critical security vulnerability while providing more stability.

More Information
Information about the issues addressed in the Acrobat Professional 9.1 patch is available at this website: http://kb2.adobe.com/cps/408/kb408814.html. If you have questions, contact cfans.help@umn.edu.

Friday, June 12, 2009: Removing Office 2007 Compatibility Pack from Computers with Office 2007 Installed

Audience: CFANS Community
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description
On Friday, June 12, 2009, CFANS OIT will begin removing the "2007 Office Compatibility Pack" from CFANS computer systems that have Microsoft Office 2007 installed on them.

Process

SCCM will be used to remove the compatibility packs. The removal will occur in the background with no interruption to service.

Explanation
Computers running Microsoft Office 2007 do not need the Office 2007 Compatibility Pack, which was designed to allow Office 2000, XP, and 2003 to read Office 2007 documents.

More Information
If you have questions, contact cfans.help@umn.edu.

June 10, 2009

Monday, June 15, 8:00 a.m.: Blog Maintenance Outage

Audience: UThink bloggers
Action: No action required
URLs: http://blog.lib.umn.edu/uthink/upgrade/
Contact: cfans.help@umn.edu

Outage Description

UThink (http://blog.lib.umn.edu) will be upgraded Monday, June 15 beginning at 8:00 a.m. The system may be unavailable for much of the day, but technicians hope to finish in the late morning/early afternoon.

During the upgrade, current blogs (including RSS feeds) will be available to the public, but the administrative interface (adding new entries, modifying entries, creating blogs, etc.) will be shut off.

University Services affected by the outage

* UThink Blog administrative interface

Process
UThink will be upgraded to a newer version of the blog software: Movable Type 4.25.

Explanation
This version of Movable Type has many new and improved features and will provide UThink users with some exciting new functionality. For more information on the upgrade process, and some of the new functionality, please see the UThink Upgrade blog at http://blog.lib.umn.edu/uthink/upgrade/.

The new interface will be different, but hopefully it will be as easy to use as the old version. June 15th was selected because it is the first day of the 2009 Summer term. Doing the upgrade now will give current !UThink users as much time as possible to get used to the new version of Movable Type before the beginning of the Fall semester. The summer typically sees decreased usage of the system, and it will give the University ample opportunity to fix any bugs that people find.

The upgrade of UThink was made possible through a generous grant provided by the College of Liberal Arts Student Technology Fee Committee. Thank you!

More Information
For more information, visit http://blog.lib.umn.edu/uthink/upgrade/. If you have questions, contact cfans.help@umn.edu.

June 3, 2009

Sunday, June 7, 2009: Planned Services Outage

Topic: Sunday, June 7, 2009: Planned Services Outage
Audience: University of Minnesota Community
Action: No action required; please be aware that services will be sporadically unavailable and plan accordingly.
URLs: Updates will be posted on OutageInfo, and to the System Status page for specific systems.
Contact: cfans.help@umn.edu

Outage Description

From 6 a.m. to 12 p.m. on Sunday, June 7, 2009, there will be an outage in the WBOB data center while Office of Information Technology (OIT) engineers perform maintenance on the network connections. During this time, all IT systems, applications, and tools within WBOB may be sporadically unavailable for use.

Affected applications, systems, and tools include:

University Services
  • WebVista
  • Moodle
  • U of M e-mail
  • myU Portal
  • Active Directory
  • PeopleSoft
  • NetFiles
CFANS Services
  • All CFANS Collegiate and Departmental Web Sites and related services
  • SQL server (cfans-sqldata.ad.umn.edu)
  • CFANS-Managed Listservs

Process

During this switch maintenance, connections to applications and servers housed in the WBOB data center will be unavailable until maintenance on each network switch is complete. Engineers will be working on two network switches at a time. Expected outages for each should not exceed 90 minutes.

When repairs are complete, systems should begin coming back online. OIT will post updates about this process throughout the day at Updates will be posted on OutageInfo. For up-to-date information about specific applications, visit the System Status page.

Explanation

All OIT-owned network switches are reaching the end of their warranty and are being replaced with updated equipment.

More Information

For more information, visit http://www.oit.umn.edu/network/about/implementation/cleanupplan or contact cfans.help@umn.edu.