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November 30, 2009

Wednesday, December 2, 2009: Java 6 update 17

Audience: Java 6 users
Action: No Action required
URLs: http://java.sun.com/javase/6/webnotes/6u17.html
Contact: cfans.help@umn.edu

Description

On Wednesday, December 2, 2009, CFANS OIT will begin the installation of Java SE 6 update 17 for CFANS computer systems that do not have the latest version of Java.

Process

SCCM will be used to install the Java SE 6 update. The installation will occur in the background with no interruption to service.

Explanation

Updating Java 6 will address a number of security vulnerabilities that are present in the previous release, Java SE 6.

More Information

Information about the issues addressed in the Java 6 update is available at this website:

* http://java.sun.com/javase/6/webnotes/6u17.html

If you have questions, please contact cfans.help@umn.edu.

November 25, 2009

Monday, November 30, 2009: Symantec Endpoint

Audience: CFANS Community
Action: No Action required
URLs: http://oit.cfans.umn.edu/Antivirus.html
Contact: cfans.help@umn.edu

Description

On Monday, November 30, 2009, beginning at 6:00 p.m., CFANS-OIT will be upgrading the current Symantec Anti-Virus software to Symantec Endpoint Protection.

Process

SCCM will be used to upgrade your software, and will require no intervention on your part. This process will begin at 6:00 p.m. on Monday evening, November 30, 2009.

Explanation

This upgrade will provide users with the latest and most complete form of virus and spyware protection offered by the University of Minnesota.

More Information

Symantec Endpoint Protection is the latest Client Security software from Symantec. It integrates anti-virus and anti-spyware protection into one package. Symantec Endpoint protects laptops, desktops, and servers from malware threats such as viruses, worms, Trojans, and spyware.

If you have questions, contact cfans.help@umn.edu.

November 23, 2009

Sunday, November 29, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for November will take place on Sunday, November, 29, 2009 between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

Monday, November 30, 2009, 5-7 a.m.: Brief Internet Outage

Audience: Saint Paul Campus and neighborhood
Action: No action required
URLs: None
Contact: 1-HELP (612-301-4357)

Outage Description

On Monday, November 30, 2009, Internet service on the St. Paul Campus will experience up to a five- to ten-minute outage as each of several network switches on campus receive an upgrade.

University Services

* Internet and wireless

CFANS Services

* None

Process

Starting at 5:00 AM, NTS engineers will upgrade the Internetwork Operating System (IOS) on several network switches on campus (PSB-CN-01, GrnH-CN-01, BioSci-CN-01, BioAgEng-CN-01, TelecomB-BN-01 and InfoTech-BN-01). The outage area includes the St. Paul campus and Como area.

Explanation

Cisco has announced a serious bug/problem with the IOS that we are currently running, and so the upgrade is needed to resolve possible issues.

More Information

You may communicate any questions or concerns to the OIT Technical Support Center at 1-HELP (612-301-4357).

November 20, 2009

Monday, November 23, 2009: Adobe Acrobat Professsional 9.2 Update

Audience: Adobe Acrobat Professional 9.1.3 users
Action: No action required
URLs: http://kb2.adobe.com/cps/500/cpsid_50026.html
Contact: cfans.help@umn.edu

Description

On Monday, November 23, 2009, CFANS OIT will begin the installation of the Acrobat Professional 9.2 patch for CFANS computer systems that currently have Acrobat Professional 9.1.3.

Process

SCCM will be used to install the Acrobat Professional 9.2 patch.
The installation will occur in the background with no interruption to service.

Explanation

Updating Acrobat Professional 9.1.3 to 9.2 will address a number of customer workflow issues and security vulnerabilities.

More Information

Information about the issues addressed in the Acrobat Professional 9.2 patch is available at this website

* http://kb2.adobe.com/cps/500/cpsid_50026.html

If you have questions, contact cfans.help@umn.edu.

November 19, 2009

Friday, November 20, 2009: Symantec Endpoint upgrade

Audience: CFANS Administration and Student Services Office
Action: No Action required
URLs: http://oit/cfans.umn.edu/Antivirus.html
Contact: cfans.help@umn.edu

Description

On Friday, November 20, 2009, beginning at 6:00 p.m., CFANS-OIT will upgrade the current Symantec Anti-Virus software to Symantec Endpoint Protection.

Process

SCCM will be used to upgrade your software, and will require no intervention on your part. This process will begin at 6:00 p.m. on Friday evening, November 20, 2009.

Explanation

This upgrade will provide users with the latest and most complete form of virus and spyware protection offered by the University of Minnesota.

More Information

Symantec Endpoint Protection is the latest Client Security software from Symantec. It integrates anti-virus and anti-spyware protection into one package. Symantec Endpoint protects laptops, desktops, and servers from malware threats such as viruses, worms, Trojans, and spyware.

If you have questions, contact cfans.help@umn.edu.

November 17, 2009

UPDATE: Laptop login change delayed; desktops scheduled for Wednesday, November 18

Audience: CFANS community using Windows and Active Directory
Action: Laptop users stand by for further instructions
URLs: Directions for desktop users are here: http://oit.cfans.umn.edu/newlogin
Contact: cfans.help@umn.edu

Laptop change delayed; desktop change goes forward

Because an adjustment must be made to encrypted laptops to allow the new login procedure to be implemented, only on-campus desktop computers will have the UMN.EDU (Kerberos Realm) login software uninstalled beginning Wednesday, November 18, 2009.

If you use a University desktop running Windows XP, follow the updated directions to change your login domain from UMN.EDU (Kerberos Realm) to AD. Again, changing your login domain will not affect your files or settings. The new login procedure has been extensively tested and deployed throughout the University.

Please make the change now to avoid any future login problems.

Laptop Users

Although the removal of the UMN.EDU (Kerberos Realm) login has been delayed to ensure that you will not be locked out of your laptops, the University will be decommissioning the Kerberos service on January 9, 2010, so the change must be made prior to the Christmas holiday. CFANS will provide further instructions after we return from the Thanksgiving holiday.

More Information

For more information, visit http://oit.cfans.umn.edu/newlogin. If you have questions, contact cfans.help@umn.edu.

November 11, 2009

Tuesday, November 17, 2009, 10:30 to 11:30 p.m.: Wireless Outage

Audience: University of Minnesota Community
Action: Plan for service disruption; users may have to re-authenticate
URLs: None
Contact: OIT Technical Support Center at 1-HELP (612-301-4357)

Outage Description

On Tuesday November 17, 2009 between 10:30 p.m. and 11:30 p.m., there will be periods of Wireless service disruption on the Twin Cities and Rochester campuses, and users may need to re-authenticate.

University Services affected

* Wireless service

CFANS Services affected

* None

Process

OIT/NTS engineers will be upgrading the software code on all Twin Cities and Rochester campus Wireless controllers.

Explanation

This is to correct several outstanding bugs and known issues.

More Information

You may communicate any questions or concerns to the OIT Technical Support Center at 1-HELP (612-301-4357).

Sunday, November 15, 2009, 5-9 a.m.: University IT Services Outage

Audience: University of Minnesota Community
Action: Plan for an outage of the services listed.
URLs: See https://systemstatus.umn.edu/view/Main/OutageInfo2 for more information.
Contact: cfans.help@umn.edu

Outage Description

University IT Outage: Sunday, November 15, 2009
On Sunday, November 15, from 5:00 a.m. to 9 a.m., many important University of Minnesota IT systems and applications will be unavailable for use.

University Services

* A complete list is available at https://systemstatus.umn.edu/view/Main/OutageInfo2.

CFANS Services

* No CFANS-run services will be affected by this outage.

Process

During the disruption, all Cisco load balanced servers will be impacted. Because of this, the applications, databases, or other services using this load balancer will be unavailable.

Explanation

This outage is necessary so that the Office of Information Technology (OIT) can resolve ongoing stability problems with the current configuration of our Cisco load balancer.

More Information

For more updates and information, visit https://systemstatus.umn.edu/view/Main/OutageInfo2. If you have questions, contact cfans.help@umn.edu.

Wednesday, November 18, 2009: New Windows Login Procedure

Audience: CFANS community using Windows and Active Directory
Action: Log into AD rather than UMN.EDU (Kerberos Realm)
URLs: Directions are here: http://oit.cfans.umn.edu/newlogin
Contact: cfans.help@umn.edu

New Windows Login Procedure

If you use a University computer running Windows XP, follow the directions at the CFANS OIT website to change your log in domain from UMN.EDU (Kerberos Realm) to AD.

Beginning Wednesday, November 18, 2009, the UMN.EDU (Kerberos Realm) option will no longer be available. Please make the change now to avoid any chance of being locked out of your computer. Laptop users, please read the special caution below.

The change will not affect your files or settings. The new login procedure has been extensively tested and deployed througout the University.

NOTE: Macintosh computers will not be affected.

Special caution for laptop users
To avoid being temporarily locked out of your computer, laptop users who log in to UMN.EDU (Kerberos Realm) will need to log into AD on campus using a wired Ethernet connection to complete this domain change, just as you do after changing your passwords. This on-campus wired login needs to be done ONLY ONCE. After that, you may log into AD on your laptops whether on campus or off campus, using Ethernet, wireless, or no Internet connection at all.

Please do this right away to avoid future problems. Detailed directions are available here: http://oit.cfans.umn.edu/newlogin

More Information

For more information, visit http://oit.cfans.umn.edu/newlogin. If you have questions, contact cfans.help@umn.edu.