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REVISED DATE: May 1, 2010, E-mail Policy Change: 30-day-old Trash to be Deleted

Audience: University of Minnesota Community
Action: Do not store important e-mail in Trash; University OIT will not restore it
URLs: None
Contact: 1-HELP (612-301-4357)

REVISED DATE: Beginning May 1, 2010, trash older than 30 days to be deleted; trash no longer archived

The University Office of Information Technology has decided to delay the change in e-mail policy from April 2 to May 1. Beginning May 1, the University OIT is making a change in the way they handle messages marked as Trash for the central e-mail service.

In the past, messages marked as trash have been included in the auto-filing process. Beginning on the evening of May 1, 2010, the Office of Information Technology will no longer auto-file email messages in trash folders; instead all messages marked as trash that are older than 30 days will be permanently deleted. Depending on your software and configuration, this will include messages in folders with names such as Trash, Deleted Items, or Deleted Messages.

Do not store important e-mail in your trash folders. Once trash e-mail is deleted, the University OIT will not restore it.

University Services

* E-mail


This practice will make available a significant amount of additional storage space and enhance system performance and user response time for the central e-mail system. In addition, it will also better align University practices with general best practices for e-mail services followed by Google and service providers in the education and public sectors.

More Information

If you have questions, contact 1-HELP (612-301-4357).

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