CFANS OIT tag:blog.lib.umn.edu,2009-07-10:/cfans/oit//10185 2012-04-18T21:04:51Z Movable Type Enterprise 4.31-en Protect your Mac from Flashback--run Software Update! tag:blog.lib.umn.edu,2012:/cfans/oit//10185.351713 2012-04-18T21:00:49Z 2012-04-18T21:04:51Z Apple released a security update on April 16 that removes the most common variants of the Flashback Trojan horse. People with Macs running OS 10.6 and higher should run Software Update right away to install this update. NOTE: If your... Tracy Thomas Wilson http://oit.cfans.umn.edu/support/safecomputing/flashback/index.htm]]> Saturday and Sunday, October 1 and 2, 2011: IT services outage includes home drives, Peoplesoft, more tag:blog.lib.umn.edu,2011:/cfans/oit//10185.310495 2011-09-27T21:21:28Z 2011-09-28T14:07:12Z Audience: University of Minnesota Community Action: Plan not to use University-based email, shared drives, Moodle, student labs, printing, file servers, and other electronic services URLs: http://systemstatus.umn.edu/view/Main/OutageInfo Contact: cfans.help@umn.edu Outage DescriptionThere will be a planned twelve-hour interruption to IT services at... Tracy Thomas Wilson Audience: University of Minnesota Community Action: Plan not to use University-based email, shared drives, Moodle, student labs, printing, file servers, and other electronic services URLs: http://systemstatus.umn.edu/view/Main/OutageInfo Contact: cfans.help@umn.edu

Outage Description

There will be a planned twelve-hour interruption to IT services at the University of Minnesota beginning on Saturday, October 1, 2011, at 6:00 p.m., with service restoration beginning on Sunday, October 2, 2011, at 6:00 a.m. Some notable systems that will be affected are Active Directory File shares including faculty and staff Home drives, ImageNow, Peoplesoft, Pharos, NTS Service Gateway, Netfiles, and Moodle. CFANS services will also be affected (see below). Please plan accordingly. Gmail and Google Apps will be available during this time. The Outage Information webpage will be continually updated as University OIT plans for and executes this maintenance outage.

Affected University Services

A complete list of affected University Services is available here: http://www.oit.umn.edu/prod/groups/oit/@pub/@oit/@web/documents/content/impacted-services.pdf

Top Applications

  • Email: University-based email down (Gmail available)
  • WebVista: Down
  • Moodle: Down
  • Netfiles: Down
  • OneStop Self-Service Web Applications: Down
  • OIT Software License Servers for MATLAB & ArcGIS: Down

Affected CFANS Services

  • Student Computer Labs
  • Active directory file shares
  • Linux Web Hosts
  • SQL (college databases) Server

Process

A detailed description of the process is available at the Outage Information webpage. During the outage, you can visit the Outage Information webpage for information about the progress of the construction and system restart activities. In addition, the System Status page will be updated throughout the weekend to reflect the status of individual applications.

More Information

For more information, visit the Outage Information webpage. If you have questions, contact cfans.help@umn.edu.]]> Sunday, June 26: NetFiles upgrade tag:blog.lib.umn.edu,2011:/cfans/oit//10185.297164 2011-06-14T13:20:05Z 2011-06-14T13:30:49Z Audience: University Community Action: Recreate any tickets for sharing files URLs: System Status: http://systemstatus.umn.edu/view/Main Contact: 612-301-4357 (1-HELP on campus) or netfiles@umn.edu The University Office of Information Technology released this information about the NetFiles 7 upgradeOn Sunday, June 26, NetFiles will... Tracy Thomas Wilson Audience: University Community Action: Recreate any tickets for sharing files URLs: System Status: http://systemstatus.umn.edu/view/Main Contact: 612-301-4357 (1-HELP on campus) or netfiles@umn.edu

The University Office of Information Technology released this information about the NetFiles 7 upgrade

On Sunday, June 26, NetFiles will be upgraded to version 7. The upgrade includes several new features and improved functionality in a new, easier-to-use interface. Updates on the progress of the upgrade will be posted throughout the day on the System Status page. New features include:
  • A new share feature that makes it easier to share files
  • Advanced upload feature allows for uploading multiple files or entire folders at once with drag and drop
  • LDAP groups which allow IT staff to manage groups for departments and colleges
  • Users no longer need to sign up to use NetFiles
Some users create a "ticket" in order to share documents in NetFiles. This ticket creates a URL/link providing people access to a file or folder stored in NetFiles. Password-protected tickets will not work after the upgrade and will need to be recreated (which is easier with the newshare feature). An introductory video is available at https://uttc.umn.edu/training/tutorials/netfiles/index.htm. For more information about the NetFiles service, visit http://www.oit.umn.edu/netfiles/.Questions or comments should be directed to the OIT help desk at (612)301-4357 (1-HELP on campus), or netfiles@umn.edu.]]> Friday, March 25: Google conflict messages not virus tag:blog.lib.umn.edu,2011:/cfans/oit//10185.282839 2011-03-25T12:58:58Z 2011-03-25T13:21:15Z Audience: University of Minnesota Community Action: No action required Contact: cfans.help@umn.edu Messages not a virusOn Thursday evening, March 24, a message went out to a large group to let them know they have a commercial Google account whose name conflicts... Tracy Thomas Wilson Audience: University of Minnesota Community Action: No action required Contact: cfans.help@umn.edu

Messages not a virus

On Thursday evening, March 24, a message went out to a large group to let them know they have a commercial Google account whose name conflicts with the new Google infrastructure being implemented this morning. A percentage of people hit "reply-all" to this message, and everyone on the list got every reply. Some people reported over 200 messages. This is not a virus, nor is there anything to do other than to delete the unwanted messages. When 1-HELP was contacted, they said a fuller explanation may be coming from them later this morning. ]]> Update your wireless configuration to avoid interruption tag:blog.lib.umn.edu,2011:/cfans/oit//10185.272158 2011-02-02T19:57:24Z 2011-02-02T20:07:04Z Notice from University OIT. Audience: University Community Action: Update your wireless certificate URLs: http://www.oit.umn.edu/wireless/setup-guides/index.htm Contact: For help, call 1-HELP, or see OIT support This applies to UMTC, UMR, and some extension sites. Those who use the U of M Secure... Tracy Thomas Wilson Notice from University OIT. Audience: University Community Action: Update your wireless certificate URLs: http://www.oit.umn.edu/wireless/setup-guides/index.htm Contact: For help, call 1-HELP, or see OIT support This applies to UMTC, UMR, and some extension sites. Those who use the U of M Secure wireless network on the Twin Cities campus will need to make a slight configuration change to continue connecting to the network. In February, OIT engineers are installing a new security certificate, used to authenticate the network, "wireless.netaccess.umn.edu." This means users must change their computer configuration settings to "trust" the "AddTrust External CA Root" certificate authority. After February, users may remove trust configurations for the previously used "Thawte Premium Server CA" certificate authority. For help configuring your computer, see wireless setup guides. For help, call 1-HELP, or see OIT support.]]> Tuesday, Nov 9, 2010: Java 6 update 22 tag:blog.lib.umn.edu,2010:/cfans/oit//10185.259166 2010-11-08T19:43:49Z 2010-11-08T19:47:40Z Audience: CFANS Community, Windows Only Action: No Action required URLs: http://www.oracle.com/technetwork/java/javase/6u22releasenotes-176121.html Contact: cfans.help@umn.edu DescriptionOn Tuesday, November 9, 2010, CFANS OIT will begin the installation of Java SE 6 update 22 for CFANS computer systems that do not have the latest... Tracy Thomas Wilson Audience: CFANS Community, Windows Only Action: No Action required URLs: http://www.oracle.com/technetwork/java/javase/6u22releasenotes-176121.html Contact: cfans.help@umn.edu

Description

On Tuesday, November 9, 2010, CFANS OIT will begin the installation of Java SE 6 update 22 for CFANS computer systems that do not have the latest version of Java.

Process

SCCM will be used to install the Java SE 6 update. The installation will occur in the background with no interruption to service.

Explanation

This update will address a number of security vulnerabilities present in the previous release.

More Information

Information about the issues addressed in the Java 6 update is available at this website: http://www.oracle.com/technetwork/java/javase/6u22releasenotes-176121.html ]]> Thursday, October 28, 2010: Update Adobe Reader via SCCM tag:blog.lib.umn.edu,2010:/cfans/oit//10185.257136 2010-10-27T18:13:56Z 2010-10-27T18:18:17Z Audience: Adobe Reader 9.3-9.3.4 users Action: No Action Required URLs: http://kb2.adobe.com/cps/837/cpsid_83708.html Contact: cfans.help@umn.edu DescriptionOn Thursday, October 28, 2010, CFANS OIT will begin the installation of the Adobe Reader patches for CFANS computer systems that currently have Adobe Reader 9.2-9.3.4.ProcessSCCM will... Tracy Thomas Wilson Audience: Adobe Reader 9.3-9.3.4 users Action: No Action Required URLs: http://kb2.adobe.com/cps/837/cpsid_83708.html Contact: cfans.help@umn.edu

Description

On Thursday, October 28, 2010, CFANS OIT will begin the installation of the Adobe Reader patches for CFANS computer systems that currently have Adobe Reader 9.2-9.3.4.

Process

SCCM will be used to install Adobe Reader 9.4 patch. The installation will occur in the background with no interruption of service.

Explanation

Updating Adobe Reader 9.4 will address a number of customer workflow issues and security vulnerabilities.

More Information

Information about the issues addressed in the Acrobat Reader 9.4 patch is available at this website. http://kb2.adobe.com/cps/837/cpsid_83708.html If you have questions, contact cfans.help@umn.edu.]]> Sunday, October 10, 2010, 0600 to 1000: CFANS Server Maintenance tag:blog.lib.umn.edu,2010:/cfans/oit//10185.251716 2010-10-07T21:25:45Z 2010-10-07T21:28:11Z Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu DescriptionCFANS server patching and maintenance for October will take place on Sunday, October 10, 2010, between 0600 and 1000. During the maintenance window, all servers will... Tracy Thomas Wilson Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for October will take place on Sunday, October 10, 2010, between 0600 and 1000. During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted. An "all clear" will be sent once the maintenance is completed. ]]> Tuesday, September 14, 2010: Adobe Acrobat Professsional 9.3.4 Update tag:blog.lib.umn.edu,2010:/cfans/oit//10185.247853 2010-09-14T14:00:21Z 2010-09-14T14:04:28Z Audience: Adobe Acrobat Professional 9.0-9.3.3 users, Windows only Action: No Action Required URLs: http://kb2.adobe.com/cps/837/cpsid_83708.html Contact: cfans.help@umn.edu DescriptionOn Tuesday, September 14, 2010, CFANS OIT will begin the installation of the Acrobat Professional 9.3.4 patch for CFANS computer systems that currently have... Tracy Thomas Wilson Audience: Adobe Acrobat Professional 9.0-9.3.3 users, Windows only Action: No Action Required URLs: http://kb2.adobe.com/cps/837/cpsid_83708.html Contact: cfans.help@umn.edu

Description

On Tuesday, September 14, 2010, CFANS OIT will begin the installation of the Acrobat Professional 9.3.4 patch for CFANS computer systems that currently have Windows Operating system and Acrobat Professional 9.0 thru 9.3.3. MAC users will need to manually apply the update if you have Acrobat Pro.

Process

SCCM will be used to install the Acrobat Professional 9.3.4 update. The installation will occur in the background with no interruption to service.

Explanation

Updating Acrobat Professional 9.0 - 9.3.3 to 9.3.4 will address a number of customer work flow issues and security vulnerabilities.

More Information

Information about the issues addressed in the Acrobat Professional 9.3.4 patch is available at this website http://kb2.adobe.com/cps/837/cpsid_83708.html If you have questions, contact cfans.help@umn.edu ]]> Sunday, August 8, 2010, 0600 to 1000: CFANS Server Maintenance tag:blog.lib.umn.edu,2010:/cfans/oit//10185.244530 2010-08-04T19:29:58Z 2010-08-04T19:32:07Z Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu Description CFANS server patching and maintenance for June will take place on Sunday, August 8, 2010, between 0600 and 1000. During the maintenance window, all servers... Tracy Thomas Wilson Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu Description CFANS server patching and maintenance for June will take place on Sunday, August 8, 2010, between 0600 and 1000. During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted. An "all clear" will be sent once the maintenance is completed. ]]> Sunday, June 27, 0600 to 1200: CFANS Server Maintenance tag:blog.lib.umn.edu,2010:/cfans/oit//10185.238567 2010-06-23T13:48:30Z 2010-06-23T13:50:24Z Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu Description CFANS server patching and maintenance for June will take place on Sunday, June 27, 2010, between 0600 and 1000. During the maintenance window, all servers... Tracy Thomas Wilson Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu Description CFANS server patching and maintenance for June will take place on Sunday, June 27, 2010, between 0600 and 1000. During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted. An "all clear" will be sent once the maintenance is completed. ]]> DATE CHANGE: June 18, 2010: 30-day-old E-mail in Trash will be Deleted tag:blog.lib.umn.edu,2010:/cfans/oit//10185.237122 2010-06-08T15:58:17Z 2010-06-08T16:02:45Z Audience: University of Minnesota Community Action: Do not store important e-mail in Trash; University OIT will not restore it URLs: http://www.oit.umn.edu/email/autofiling/ Contact: 1-HELP (612-301-4357) DATE CHANGE: Beginning June 18, 2010: trash older than 30 days to be deleted, trash no... Tracy Thomas Wilson Audience: University of Minnesota Community Action: Do not store important e-mail in Trash; University OIT will not restore it URLs: http://www.oit.umn.edu/email/autofiling/ Contact: 1-HELP (612-301-4357)

DATE CHANGE: Beginning June 18, 2010: trash older than 30 days to be deleted, trash no longer archived

The e-mail trash deletion date originally scheduled for May has been rescheduled for June 18. Please be aware that effective June 18, all messages marked as Trash that are older than 30 days will be permanently deleted. Please see http://www.oit.umn.edu/email/autofiling/ for more information. Do not store important e-mail in your trash folders. Once trash e-mail is deleted, the University OIT will not restore it.

University Services

* E-mail

Explanation

This practice will make available a significant amount of additional storage space and enhance system performance and user response time for the central e-mail system. In addition, it will also better align University practices with general best practices for e-mail services followed by Google and service providers in the education and public sectors.

More Information

If you have questions, http://www.oit.umn.edu/email/autofiling/ or contact 1-HELP (612-301-4357).]]> Wednesday, April 28, 2010: Adobe Acrobat Professsional 9.3.2 Update tag:blog.lib.umn.edu,2010:/cfans/oit//10185.232767 2010-04-29T16:11:07Z 2010-04-29T16:14:06Z Audience: Adobe Acrobat Professional 9.3 users, Windows only Action: No Action Required URLs: http://kb2.adobe.com/cps/539/cpsid_53951.html Contact: cfans.help@umn.edu DescriptionOn Wednesday, April 28, 2010, CFANS OIT will begin the installation of the Acrobat Professional 9.3.2 patch for CFANS computer systems that currently have... Tracy Thomas Wilson Audience: Adobe Acrobat Professional 9.3 users, Windows only Action: No Action Required URLs: http://kb2.adobe.com/cps/539/cpsid_53951.html Contact: cfans.help@umn.edu

Description

On Wednesday, April 28, 2010, CFANS OIT will begin the installation of the Acrobat Professional 9.3.2 patch for CFANS computer systems that currently have Window Operating system and Acrobat Professional 9.3 or 9.3.1. MAC users will need to manually apply the update if you have Acrobat Pro.

Process

SCCM will be used to install the Acrobat Professional 9.3.2 update. The installation will occur in the background with no interruption to service.

Explanation

Updating Acrobat Professional 9.3 or 9.3.1 to 9.3.2 will address a number of customer work flow issues and security vulnerabilities.

More Information

Information about the issues addressed in the Acrobat Professional 9.3.2 patch is available at this website *http://kb2.adobe.com/cps/539/cpsid_53951.html If you have questions, contact cfans.help@umn.edu.]]> Thursday, April 29, 2010: Java 6 update 20 tag:blog.lib.umn.edu,2010:/cfans/oit//10185.232520 2010-04-28T13:28:03Z 2010-04-28T13:31:57Z Audience: CFANS Community, Windows Only Action: No Action required URLs: http://java.sun.com/javase/6/webnotes/6u20.html Contact: cfans.help@umn.edu DescriptionOn Thursday, April 29, 2010 CFANS OIT will begin the installation of Java SE 6 update 20 for CFANS computer systems that do not have the latest... Tracy Thomas Wilson Audience: CFANS Community, Windows Only Action: No Action required URLs: http://java.sun.com/javase/6/webnotes/6u20.html Contact: cfans.help@umn.edu

Description

On Thursday, April 29, 2010 CFANS OIT will begin the installation of Java SE 6 update 20 for CFANS computer systems that do not have the latest version of Java.

Process

SCCM will be used to install the Java SE 6 update. The installation will occur in the background with no interruption to service.

Explanation

Updating Java 6 will address a number of security vulnerabilities that are present in the previous release, Java SE 6.

More Information

Information about the issues addressed in the Java 6 update is available at this website: * http://java.sun.com/javase/6/webnotes/6u20.html If you have questions, please contact cfans.help@umn.edu.]]> Sunday, April 25, 0600 to 1200: CFANS Server Maintenance tag:blog.lib.umn.edu,2010:/cfans/oit//10185.231713 2010-04-23T20:16:43Z 2010-04-23T20:18:07Z Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu DescriptionCFANS server patching and maintenance for April will take place on Sunday, April 25, 2010, between 0600 and 1000. During the maintenance window, all servers will... Tracy Thomas Wilson Audience: Users of CFANS server resources Action: No action required URLs: None Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for April will take place on Sunday, April 25, 2010, between 0600 and 1000. During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted. An "all clear" will be sent once the maintenance is completed. ]]>