Main

September 27, 2011

Saturday and Sunday, October 1 and 2, 2011: IT services outage includes home drives, Peoplesoft, more

Audience: University of Minnesota Community
Action: Plan not to use University-based email, shared drives, Moodle, student labs, printing, file servers, and other electronic services
URLs: http://systemstatus.umn.edu/view/Main/OutageInfo
Contact: cfans.help@umn.edu

Outage Description

There will be a planned twelve-hour interruption to IT services at the University of Minnesota beginning on Saturday, October 1, 2011, at 6:00 p.m., with service restoration beginning on Sunday, October 2, 2011, at 6:00 a.m. Some notable systems that will be affected are Active Directory File shares including faculty and staff Home drives, ImageNow, Peoplesoft, Pharos, NTS Service Gateway, Netfiles, and Moodle. CFANS services will also be affected (see below). Please plan accordingly.

Gmail and Google Apps will be available during this time.

The Outage Information webpage will be continually updated as University OIT plans for and executes this maintenance outage.

Affected University Services

A complete list of affected University Services is available here: http://www.oit.umn.edu/prod/groups/oit/@pub/@oit/@web/documents/content/impacted-services.pdf

Top Applications


  • Email: University-based email down (Gmail available)

  • WebVista: Down

  • Moodle: Down

  • Netfiles: Down

  • OneStop Self-Service Web Applications: Down

  • OIT Software License Servers for MATLAB & ArcGIS: Down

Affected CFANS Services


  • Student Computer Labs

  • Active directory file shares

  • Linux Web Hosts

  • SQL (college databases) Server

Process

A detailed description of the process is available at the Outage Information webpage.

During the outage, you can visit the Outage Information webpage for information about the progress of the construction and system restart activities. In addition, the System Status page will be updated throughout the weekend to reflect the status of individual applications.

More Information

For more information, visit the Outage Information webpage. If you have questions, contact cfans.help@umn.edu.

June 14, 2011

Sunday, June 26: NetFiles upgrade

Audience: University Community
Action: Recreate any tickets for sharing files
URLs: System Status: http://systemstatus.umn.edu/view/Main
Contact: 612-301-4357 (1-HELP on campus) or netfiles@umn.edu

The University Office of Information Technology released this information about the NetFiles 7 upgrade

On Sunday, June 26, NetFiles will be upgraded to version 7. The upgrade includes several new features and improved functionality in a new, easier-to-use interface. Updates on the progress of the upgrade will be posted throughout the day on the System Status page.

New features include:


  • A new share feature that makes it easier to share files

  • Advanced upload feature allows for uploading multiple files or entire folders at once with drag and drop

  • LDAP groups which allow IT staff to manage groups for departments and colleges

  • Users no longer need to sign up to use NetFiles

Some users create a "ticket" in order to share documents in NetFiles. This ticket creates a URL/link providing people access to a file or folder stored in NetFiles. Password-protected tickets will not work after the upgrade and will need to be recreated (which is easier with the newshare feature).

An introductory video is available at https://uttc.umn.edu/training/tutorials/netfiles/index.htm.

For more information about the NetFiles service, visit http://www.oit.umn.edu/netfiles/.Questions or comments should be directed to the OIT help desk at (612)301-4357 (1-HELP on campus), or netfiles@umn.edu.

October 7, 2010

Sunday, October 10, 2010, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for October will take place on Sunday, October 10, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

August 4, 2010

Sunday, August 8, 2010, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for June will take place on Sunday, August 8, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

June 23, 2010

Sunday, June 27, 0600 to 1200: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for June will take place on Sunday, June 27, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

April 23, 2010

Sunday, April 25, 0600 to 1200: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for April will take place on Sunday, April 25, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

April 16, 2010

Sunday, April 18, 2010, 6:00 a.m. to noon: NetFiles Outage

Audience: University of Minnesota Community
Action: Plan not to connect to NetFiles Sunday morning.
URLs: University OIT will post updates at the System Status page: http://systemstatus.umn.edu
Contact: Contact: 1-HELP on campus (612-301-4357)

Outage Description

University OIT reports that NetFiles will be unavailable Sunday, April 18, 2010, from 06:00-12:00 CDT for server maintenance. Service interruptions are not anticipated to exceed the scheduled timeframe.

University Services

* Netfiles

More Information


For more information, visit System Status or contact 1-HELP on campus (612-301-4357).

March 31, 2010

REVISED DATE: May 1, 2010, E-mail Policy Change: 30-day-old Trash to be Deleted

Audience: University of Minnesota Community
Action: Do not store important e-mail in Trash; University OIT will not restore it
URLs: None
Contact: 1-HELP (612-301-4357)

REVISED DATE: Beginning May 1, 2010, trash older than 30 days to be deleted; trash no longer archived

The University Office of Information Technology has decided to delay the change in e-mail policy from April 2 to May 1. Beginning May 1, the University OIT is making a change in the way they handle messages marked as Trash for the central e-mail service.

In the past, messages marked as trash have been included in the auto-filing process. Beginning on the evening of May 1, 2010, the Office of Information Technology will no longer auto-file email messages in trash folders; instead all messages marked as trash that are older than 30 days will be permanently deleted. Depending on your software and configuration, this will include messages in folders with names such as Trash, Deleted Items, or Deleted Messages.

Do not store important e-mail in your trash folders. Once trash e-mail is deleted, the University OIT will not restore it.

University Services

* E-mail

Explanation

This practice will make available a significant amount of additional storage space and enhance system performance and user response time for the central e-mail system. In addition, it will also better align University practices with general best practices for e-mail services followed by Google and service providers in the education and public sectors.

More Information

If you have questions, contact 1-HELP (612-301-4357).

March 29, 2010

April 2, 2010: Change in E-mail Policy; Trash to be Deleted After 30 Days

Audience: University of Minnesota Community
Action: Do not store important e-mail in Trash; University OIT will not restore it
URLs: None
Contact: 1-HELP (612-301-4357)

Change to E-mail Archiving: trash to be deleted after 30 days

The University Office of Information Technology is making a change in the way they handle messages marked as Trash for the central e-mail service.

In the past, messages marked as trash have been included in the auto-filing process. Beginning on the evening of April 2, 2010, the Office of Information Technology will no longer auto-file email messages in trash folders; instead all messages marked as trash that are older than 30 days will be permanently deleted. Depending on your software and configuration, this will include messages in folders with names such as Trash, Deleted Items, or Deleted Messages.

Do not store important e-mail in your trash folders. Once trash e-mail is deleted, the University OIT will not restore it.

University Services

* E-mail

Explanation

This practice will make available a significant amount of additional storage space and enhance system performance and user response time for the central e-mail system. In addition, it will also better align University practices with general best practices for e-mail services followed by Google and service providers in the education and public sectors.

More Information

If you have questions, contact 1-HELP (612-301-4357).

March 16, 2010

Sunday, March 21, 2010, 6:00 a.m. to noon: Intermittent E-mail Outages

Audience: University of Minnesota Community
Action: No action required
URLs: http://systemstatus.umn.edu/view/Main
Contact: 1-HELP on campus (612-301-4357)

Description of Outage

University OIT reports that on Sunday, March 21, 2010, from 6:00 a.m. until noon, there will be intermittent e-mail outages across the Twin Cities campus.

Process

This outage will affect four separate servers at four separate times throughout the morning:

6:00 a.m.-8:00 a.m.: Emerald e-mail server

The Emerald server houses approximately 9,000 e-mail users. These users will not have access to their e-mail during this time.

8:00 a.m.-noon: Pearl e-mail server

The Pearl server houses approximately 80,000 e-mail users. These users will not have access to their email during this time. This server is designated for email users that do not regularly use their e-mail.

8:00 a.m.-noon: Listserv (e-mail lists)

Listserv will not be available. Messages sent to Listserv lists will be delayed until maintenance on this server is complete.

8:00 a.m.-noon: Mass Email Distribution System (Lyris)

Links to ecommunications.umn.edu URLs will not be reachable. Any messages already queued up in Lyris will be delayed until maintenance is complete, and users will not be able to generate new mailings.

If you are unable to access email during this time, assume that you are on one of the affected servers listed above.

Explanation

This downtime will allow OIT engineers to install necessary Solaris Operating System patches. These are standard vendor patches that address security concerns and reliability issues, and provide bug fixes.

More information

University OIT will post updates at http://systemstatus.umn.edu as they become available, as well as during the morning of the outage. They apologize for the inconvenience that this has caused. If you have any questions, please call 1-HELP (on campus). Off-campus, call 612-301-4357.

March 12, 2010

Sunday, March 14, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for March will take place on Sunday, March 14, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

February 25, 2010

E-mail Performance Status Update

Audience: University of Minnesota Community
Action: None
URLs: System Status web page
Contact: System Status web page

Description of Problem

Over the past few days, some e-mail users have been experiencing significant delays in e-mail processing. These performance issues have been limited to the e-mail servers located at the St. Paul BioAgeng data center, and are the result of of disk failure in the e-mail storage array at that location. OIT engineers are working with the vendor to resolve this problem as quickly as possible and restore e-mail service to normal performance. This may take several hours, so some users may continue to experience performance issues throughout today.

University Services

* E-mail

CFANS Services

* None

Process

In order to mitigate performance problems for all e-mail users, some of the larger active users on the St. Paul servers are being moved to servers at other locations. By moving these users, OIT is able to balance the demand more evenly across all email servers, thus increasing overall performance for all users. OIT will be closely monitoring performance today, and making adjustments as needed to optimize performance.

More Information

Updates to the status of e-mail performance will be posted to the System Status web page.

February 11, 2010

Sunday, February 21, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for February will take place on Sunday, February 21, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems, and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

Friday, Feb. 12, 2010, 10p.m.: SSRS web server outage

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description of Outage

CFANS OIT is planning a short 30-minute service outage for Friday, February 12, 2010, at 10:00 p.m. This service disruption will affect our SSRS web server and all its web sites including the following:

  • All reports on ssrs.cfans.umn.edu/reports (this includes CFANS Financial, Admissions, HR, Payroll, Scholarship, etc.)

  • All web applications found at webapps.cfans.umn.edu, webapps2.cfans.umn.edu (including CFANS Scholarship app, Master Gardner, FFA and other related sites)

The SSRS server and all its web services should be up and running normally
by 10:30 PM.

Thank you for understanding.

More Information

For more information, write to cfans.help@umn.edu

January 22, 2010

Sunday, January 24, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for November will take place on Sunday, January 24, 2010, between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems, and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

December 11, 2009

Sunday, December 27, 0600 to 1400: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: Contact Mike Neuharth to coordinate the changes
URLs: None
Contact: Mike Neuharth, CFANS OIT

Outage Description

CFANS server patching and maintenance for December will take place on Sunday, December 27, 2009, between 0600 and 1400.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

This month we will also be replacing UPSs in our two racks in Cargill, which will necessitate a longer outage while that work is performed. Admins of non-CFANS systems: please contact Mike Neuharth to coordinate these changes.

An "all clear" will be sent once the maintenance is completed.

Systems affected

* ALL CFANS servers in Cargill
* nds2.oit.umn.edu
* sua-xr-stp.sua.umn.edu
* sua-be-stp.sua.umn.edu
* helios.gis.umn.edu

More Information

If you have questions, contact Mike Neuharth at mjn@umn.edu.

November 23, 2009

Sunday, November 29, 0600 to 1000: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for November will take place on Sunday, November, 29, 2009 between 0600 and 1000.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

Monday, November 30, 2009, 5-7 a.m.: Brief Internet Outage

Audience: Saint Paul Campus and neighborhood
Action: No action required
URLs: None
Contact: 1-HELP (612-301-4357)

Outage Description

On Monday, November 30, 2009, Internet service on the St. Paul Campus will experience up to a five- to ten-minute outage as each of several network switches on campus receive an upgrade.

University Services

* Internet and wireless

CFANS Services

* None

Process

Starting at 5:00 AM, NTS engineers will upgrade the Internetwork Operating System (IOS) on several network switches on campus (PSB-CN-01, GrnH-CN-01, BioSci-CN-01, BioAgEng-CN-01, TelecomB-BN-01 and InfoTech-BN-01). The outage area includes the St. Paul campus and Como area.

Explanation

Cisco has announced a serious bug/problem with the IOS that we are currently running, and so the upgrade is needed to resolve possible issues.

More Information

You may communicate any questions or concerns to the OIT Technical Support Center at 1-HELP (612-301-4357).

November 11, 2009

Tuesday, November 17, 2009, 10:30 to 11:30 p.m.: Wireless Outage

Audience: University of Minnesota Community
Action: Plan for service disruption; users may have to re-authenticate
URLs: None
Contact: OIT Technical Support Center at 1-HELP (612-301-4357)

Outage Description

On Tuesday November 17, 2009 between 10:30 p.m. and 11:30 p.m., there will be periods of Wireless service disruption on the Twin Cities and Rochester campuses, and users may need to re-authenticate.

University Services affected

* Wireless service

CFANS Services affected

* None

Process

OIT/NTS engineers will be upgrading the software code on all Twin Cities and Rochester campus Wireless controllers.

Explanation

This is to correct several outstanding bugs and known issues.

More Information

You may communicate any questions or concerns to the OIT Technical Support Center at 1-HELP (612-301-4357).

October 27, 2009

Sunday, November 1, 2009: University IT Services Outage

Audience: University of Minnesota Community
Action: No action required
URLs: See https://systemstatus.umn.edu/view/Main/OutageInfo2 for more information.
Contact: cfans.help@umn.edu

Outage Description

University IT Outage: Sunday, November 1, 2009

On Sunday, November 1, from 5:00 a.m. to noon, many important University of Minnesota IT systems and applications will be unavailable for use.

During the disruption, all Cisco load balanced servers will be affected. Because of this, the applications, databases, and other services using this load balancer will be unavailable.

For a list of services that will be affected by this work, to view OIT's timeline for completing this work, and to view the backout plan, visit: https://systemstatus.umn.edu/view/Main/OutageInfo2.

University Services

* A Complete List is available at https://systemstatus.umn.edu/view/Main/OutageInfo2.

CFANS Services

* No CFANS-run services will be affected by this outage.

Explanation

This outage is necessary so that the Office of Information Technology (OIT) can resolve ongoing stability problems with the current configuration of our Cisco load balancer.

More Information

For more updates and information, visit https://systemstatus.umn.edu/view/Main/OutageInfo2. If you have questions, contact cfans.help@umn.edu.

October 21, 2009

Saturday, October 24: University IT Services Outage also affects CFANS Services

Audience:  University of Minnesota Community
Action: Plan not to use University e-mail, student labs, printing, file servers, and other electronic services
URLs: For more information and updates, see https://systemstatus.umn.edu/view/Main/OutageInfo
Contact: cfans.help@umn.edu

Outage Description

Beginning at 2:00 a.m. on Saturday, October 24, 2009, nearly all University of Minnesota IT systems and applications will be unavailable for use. The outage of University services will also affect services provided by CFANS (see below). Some applications are scheduled to begin coming back online on Sunday, October 25, at approximately 1 a.m. All applications supported by the Office of Information Technology (OIT) are expected to be restored to service by 7:00 a.m. on October 25, and will become available on their normal schedule. The Outage Information webpage will be continually updated as they plan for and execute this outage.

Affected University Services

For a complete list, scroll down to the second half of the Outage Information webpage.

OIT has created the lists of which applications will be available during this outage and which will not. For the status of individual applications during the outage (between 2:00 a.m. on Saturday, October 24, and 7:00 a.m. on Sunday, October 25), visit the system status page. If an application is missing from this list, e-mail oca@umn.edu.

  Top Applications

Affected CFANS Services

  • Student Computer Labs
  • Active directory file shares
  • Linux Web Hosts
  • Urban Planet Web Hosts
  • SQL (college databases) Server

Process

A detailed description of the process is available at the Outage Information webpage.

During the outage, you can visit the Outage Information webpage for up-to-date information about the progress of the construction and system restart activities. In addition, the System Status page will be updated throughout the weekend to reflect the status of individual applications.

Explanation

This outage is being scheduled so that OIT can increase the amount of utility and emergency power to its primary data center, which is located in the West Bank Office Building (WBOB). This will allow OIT to increase the reliability, availability, and capacity of this data center.

If we have an event causing the loss of all power (i.e., both utility and generator backup power) in the WBOB Data Center, OIT currently does not have the capability to provide uninterrupted availability of Enterprise and University-wide Applications and many Departmental Applications. By upgrading the power system in this data center, OIT will be better able to support the applications and systems that reside there with decreased risk for unscheduled interruption to service.

More Information

For more information, visit Outage Information webpage. If you have questions, contact cfans.help@umn.edu.

October 12, 2009

Monday, October 12, 2009: E-mail Disruption

Audience: University of Minnesota Community
Action: No action required
URLs: http://systemstatus.umn.edu/view/Main
Contact:cfans.help@umn.edu

Outage Description

For much of the day, some of the University e-mail servers (amethyst, diamond, and sapphire) were experiencing high loads. High loads on most servers have subsided, but we continue to have issues with amethyst, which is also experiencing delayed e-mail. We expect these issues to clear up by 6:00 p.m. today.

University Services

  • E-mail

Process

Engineers are working on the problem.

 

More Information

For more updates and information, visit http://systemstatus.umn.edu/view/Main. If you have questions, contact cfans.help@umn.edu.

Saturday, October 17, 2009, 8:00 a.m.-3:00 p.m.: Unified Mesaging Outage

Audience: University of Minnesota Community
Action: No action required
URL: None
Contact: cfans.help@umn.edu

Outage Description

On Saturday October 17, 2009, starting at 8:00 a.m., NTS engineers will be performing a software upgrade to the Unified Messaging servers. Voice mailboxes and Auto Attendants will be unavailable from aproximately 8:30 a.m. until 10:00 a.m. during this upgrade while the system database is modified. Intermittent short outages may occur at any time during the maintenance window.

University Services

  • Voicemail
  • Auto Attendants

Process

NTS engineers will be performing a software upgrade to the Unified Messaging servers.

More Information

If you have questions, contact cfans.help@umn.edu.

Sunday, October 18, 0600 to 1200: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for September will take place on Sunday, October 18, 2009, between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

October 1, 2009

Saturday, October 3, 2009, 8:00 a.m. to 3:00 p.m.: VoiceMail Maintenance

Audience: University of Minnesota Community
Action: No action required
URLs: None
Contact: 1-HELP (612-301-4357)

Outage Description

On Saturday, October 3, 2009, voice mailboxes and Auto Attendants will be unavailable from aproximately 8:30 a.m. until 10:00 a.m. Intermittent short outages may occur at any time during the maintenance window of 8:00 a.m. to 3:00 p.m.

University Services

* Voicemail
* Auto Attendant phone service

Process

Starting at 8:00 a.m., NTS engineers will be performing a software upgrade to the Unified Messaging servers which will cause the voicemail boxes to be unavailable while the system database is modified.

More Information

You may communicate any questions or concerns to the OIT Technical Support Center at 1-HELP (612-301-4357).

September 16, 2009

Sunday, September 20, 0600 to 1200: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description

CFANS server patching and maintenance for September will take place on Sunday, September 20, 2009, between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

August 27, 2009

Mon., Aug. 31, 2009, between 5:00 a.m. and 7:00 a.m.: Network Outage 5-10 minutes

Audience: Saint Paul Campus Community and data users on Como Ave near Printing Services
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Outage Description

On Monday morning, August 31, 2009, between 5:00 a.m. and 7:00 a.m., people on the Saint Paul campus can expect a 5- to 10-minute network outage. NTS Engineers will upgrade the Internet Operating System (IOS) on PSB-CN-01, GrnH-CN-01, BioSci-CN-01 and BioAgEng-CN-01 Core nodes. The network will be unavailable for 5-10 minutes while each core node reloads. NTS Engineers reserve the entire two-hour time frame for testing purposes.

University Services affected

  • Ethernet and wireless service

Process

NTS Engineers will upgrade the Internet Operating System (IOS) on PSB-CN-01, GrnH-CN-01, BioSci-CN-01 and BioAgEng-CN-01 Core nodes. The change will affect all data users on the Saint Paul campus and the area around Como Avenue near the Printing Services Building.

Explanation

This upgrade will give NTS more flexibility in implementing old and new technologies. The new software should also help with some current issues.

More Information

If you have questions, contact cfans.help@umn.edu.

August 16, 2009

COMPLETED: Sunday, August 16, 0600 to 1200: CFANS Server Maintenance

Topic: Sunday, August 16, 0600 to 1200: CFANS Server Maintenance
Audience: Users of CFANS server resources
Action: No action required
Contact: cfans.help@umn.edu

Server maintenance and patching for August is complete.

CFANS server patching and maintenance for August will take place on Sunday, August 16 between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

August 13, 2009

Sunday, August 16, 0600 to 1200: CFANS Server Maintenance

Topic: Sunday, August 16, 0600 to 1200: CFANS Server Maintenance
Audience: Users of CFANS server resources
Action: No action required
Contact: cfans.help@umn.edu

CFANS server patching and maintenance for August will take place on Sunday, August 16 between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

August 12, 2009

Aug. 19, 2009, 12:30 a.m. to 5:30 a.m.: Power Outage in McNeal Hall

Audience: People in McNeal Hall
Action: Shut down computers and power off electrical devices before the outage
URLs: None
Contact: cfans.help@umn.edu

Outage Description

On Wednesday, August 19, 2009, in the early morning between 12:30 a.m. and 5:30 a.m., a full power outage will be conducted in McNeal Hall.

Please shut down computers and power off electrical devices before the outage.

Process

All building systems not on emergency power will be out of power for the 5 hour outage. All building systems on the emergency generator will be out of power for 7 to 10 seconds while the generator starts.

Explanation

This power outage is necessary to conduct electrical maintenance of building transformers and electrical switchgear.

More Information

If you have questions, contact cfans.help@umn.edu

August 4, 2009

Tuesday, Aug 4, 2009: Power Outage

Audience: Saint Paul Community
Action required: None
URLs: None
Contact: cfans.help@umn.edu

Outage Description


Two electrical feeder lines to Saint Paul have been cut. This power outage is not confined to the Saint Paul Campus, but extends into Falcon Heights.

There is no conclusive list of affected buildings or services available at this time.

No ETA is available as yet for repairs.

August 3, 2009

Thursday, August 6: Soil Science bldg power outage 12:30 a.m. to 5:30 a.m.

Audience: People in the Soil Science Building
Action: Please turn off computers, printers, etc., Wednesday evening before the power outage.
URLs: None
Contact: cfans.help@umn.edu

Outage Description

On Thursday, August 6, 2009, in the early morning between 12:30 am and 5:30 a.m., there will be a full power outage in the *Soil Science* building on the St. Paul campus while FM electricians perform maintenance on building transformers and switch gear. All building systems not on emergency power will be out of power for the 5-hour outage. All building systems on the emergency generator will be out of power for 7 to 10 seconds while the generator starts.

Please turn off computers, printers, etc., on Wednesday evening before the power outage.

More Information

If you have questions, contact cfans.help@umn.edu.

July 31, 2009

Saturday, August 1, 2009, 0600 to 0900: Server Outage Affecting CFANS Services

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: If there are any problems, contact cfans.help@umn.edu.

Description of Outage

This coming Saturday, August 1, 2009, between 6:00 a.m. and 9:00 a.m., OIT will reboot the following servers:
* cfans-sqldata (all CFANS SQL-related applications)
* cfans-sqltest (a test machine)
* cfans-web1 (host of many CFANS websites that use basic html/asp - not Urban Planet)

Explanation

The reboots are necessary to verify that critical updates were applied successfully during the July maintenance weekend.

July 30, 2009

Thursday, July 30: St. Paul Campus Network Outages

Audience: St. Paul Campus Community
Action: No action required
URLs: http://systemstatus.umn.edu/view/Main/SystemNetwork
Contact: cfans.help@umn.edu

There is currently a network outage on the St. Paul campus affecting CFANS web sites, printing and the help desk, caused by an electrical outage. NTS has confirmed that networking connectivity is affected in the following buildings serviced by the Biological Sciences core router:

* Bio Sci
* Vo Tech
* Earl Brown
* Cargill
* Greenhouses & Animal Barn areas
* Equine Center
* Christiansen Labs

Outage Description

Networking and related services are out for a portion of the St. Paul campus due to a power outage.

CFANS Services Affected

* Web Sites
* Printing
* Help Desk

Process

Engineers have been dispatched. No ETA is available at this time. Updates will be posted to the University's System Status site: http://systemstatus.umn.edu/view/Main/SystemNetwork

More Information

Visit http://systemstatus.umn.edu/view/Main/SystemNetwork for up-to-the-minute information.If you have questions, contact cfans.help@umn.edu.

July 10, 2009

Sunday, July 19, 2009, 0600 to 1200: CFANS Server Maintenance

Audience: Users of CFANS server resources
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Description


CFANS server patching and maintenance for July will take place on Sunday, July 19, 2009, between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

June 18, 2009

Sunday, June 21, 2009, 9:00 a.m.: CFANS Server Maintenance


Audience:
cfans01 (LAMP) web server users
Action: No action required
URLs: None
Contact: cfans.help@umn.edu

Outage Description
The cfans01 (LAMP) server will be unavailable on Sunday, June 21, 2009, beginning at 9:00 a.m. for maintenance. The initial outage should be brief, but adjustments may go on for several hours. After the initial outage, CFANS websites hosted on this server may be unavailable for brief periods during the day.

CFANS Websites Affected

* biorefining.cfans.umn.edu
* cfc.cfans.umn.edu
* cfhe.cfans.umn.edu
* childrens.wcroc.cfans.umn.edu
* cpsp.cfans.umn.edu
* forestecology.cfans.umn.edu
* fpmdi.cfans.umn.edu
* fwcb.cfans.umn.edu
* info.soils.umn.edu
* jdemo1.cfans.umn.edu
* jdemo2.cfans.umn.edu
* jdemo3.cfans.umn.edu
* kotzlab.cfans.umn.edu
* mfric.cfans.umn.edu
* ncap.cfans.umn.edu
* nrsm.cfans.umn.edu
* organicecology.umn.edu
* ppera.cfans.umn.edu
* rmzharvest.cfans.umn.edu
* sci.cfans.umn.edu
* sfec.cfans.umn.edu
* wq.cfans.umn.edu
* www.aim.umn.edu
* www.atmoschem.umn.edu
* www.bellmuseum.org
* www.biometeorology.umn.edu
* www.cesu.umn.edu
* www.cinram.umn.edu
* www.cladophora.umn.edu
* www.compost.umn.edu
* www.ecolirep.umn.edu
* www.environmentalscience.umn.edu
* www.espm.umn.edu
* www.forestry.umn.edu
* www.mesocosms.umn.edu
* www.mnpi.umn.edu
* www.mnstac.org
* www.mntca.org
* www.mnwetlands.umn.edu
* www.nitrogen.umn.edu
* www.nutrientmanagement.umn.edu
* www.prairieu.umn.edu
* www.precision.agri.umn.edu
* www.rhizobium.umn.edu
* www.soils.umn.edu
* www.sustainability.umn.edu
* www.trichopteralit.umn.edu
* www.waterbirds.umn.edu

Process
CFANS OIT will migrate cfans01 (the LAMP server) from its current VMware cluster to a new cluster.

The actual outage is scheduled for between 9:00 and 10:00 a.m. on Sunday, June 21 (in line with the other server maintenance happening this weekend), and is expected to take approximately 15 minutes. Additionally, the sites must be reconfigured once the move is complete, which may take some time during which individual sites may be unavailable for a period of time.

An all-clear message will be sent when the maintenance is complete.

Explanation
Central Computing Operations needs to move all of these sites to a new physical server.

More Information
If you have questions, contact cfans.help@umn.edu.

June 10, 2009

Monday, June 15, 8:00 a.m.: Blog Maintenance Outage

Audience: UThink bloggers
Action: No action required
URLs: http://blog.lib.umn.edu/uthink/upgrade/
Contact: cfans.help@umn.edu

Outage Description

UThink (http://blog.lib.umn.edu) will be upgraded Monday, June 15 beginning at 8:00 a.m. The system may be unavailable for much of the day, but technicians hope to finish in the late morning/early afternoon.

During the upgrade, current blogs (including RSS feeds) will be available to the public, but the administrative interface (adding new entries, modifying entries, creating blogs, etc.) will be shut off.

University Services affected by the outage

* UThink Blog administrative interface

Process
UThink will be upgraded to a newer version of the blog software: Movable Type 4.25.

Explanation
This version of Movable Type has many new and improved features and will provide UThink users with some exciting new functionality. For more information on the upgrade process, and some of the new functionality, please see the UThink Upgrade blog at http://blog.lib.umn.edu/uthink/upgrade/.

The new interface will be different, but hopefully it will be as easy to use as the old version. June 15th was selected because it is the first day of the 2009 Summer term. Doing the upgrade now will give current !UThink users as much time as possible to get used to the new version of Movable Type before the beginning of the Fall semester. The summer typically sees decreased usage of the system, and it will give the University ample opportunity to fix any bugs that people find.

The upgrade of UThink was made possible through a generous grant provided by the College of Liberal Arts Student Technology Fee Committee. Thank you!

More Information
For more information, visit http://blog.lib.umn.edu/uthink/upgrade/. If you have questions, contact cfans.help@umn.edu.

June 3, 2009

Sunday, June 7, 2009: Planned Services Outage

Topic: Sunday, June 7, 2009: Planned Services Outage
Audience: University of Minnesota Community
Action: No action required; please be aware that services will be sporadically unavailable and plan accordingly.
URLs: Updates will be posted on OutageInfo, and to the System Status page for specific systems.
Contact: cfans.help@umn.edu

Outage Description

From 6 a.m. to 12 p.m. on Sunday, June 7, 2009, there will be an outage in the WBOB data center while Office of Information Technology (OIT) engineers perform maintenance on the network connections. During this time, all IT systems, applications, and tools within WBOB may be sporadically unavailable for use.

Continue reading "Sunday, June 7, 2009: Planned Services Outage" »

May 20, 2009

Slow response from CFANS websites hosted on the Urban Planet content management system

Topic: Slow response from CFANS websites hosted on the Urban Planet content management system
Audience: The CFANS Community
URLs: None
Action: None
Contact: cfans.help@umn.edu

We are currently experiencing issues on the CFANS content management web server (a.k.a. Urban Planet). Technicians are working with the software vendor to determine the issues and fix them. Until the issues are resolved, all Urban Planet-based websites listed below may experience slow response times.

We appreciate your patience and understanding on this matter.

Continue reading "Slow response from CFANS websites hosted on the Urban Planet content management system" »

May 18, 2009

RESOLVED: CFANS Server Maintenance: Sunday, May 17, 0600 to 1200

CFANS Server maintenance has been completed successfully.

Original Message:

Description: CFANS server patching and maintenance for May will take place on Sunday, May 17th between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.

May 8, 2009

CFANS Server Maintenance: Sunday, May 17, 0600 to 1200

Topic: CFANS Server Maintenance: Sunday, May 17, 0600 to 1200
Audience: Users of CFANS server resources
URLs: None
Action: None required
Contact: cfans.help@umn.edu

Description: CFANS server patching and maintenance for May will take place on Sunday, May 17th between 0600 and 1200.

During the maintenance window, all servers will be updated with the latest patches for their respective operating systems and may be rebooted.

An "all clear" will be sent once the maintenance is completed.