Entries tagged with “Adobe Acrobat PDF” from GPS Alliance Information Technology Knowledge Base

Are you getting the following dialog box when you click on a pdf link in your browser?

There are two possible causes and solutions:

  1. It results from having more than one copy of Adobe Acrobat installed on your computer. Even a combination of Adobe Acrobat (the full version) and the free Adobe Reader will trigger this dialog. And get this, even if one of those copies is in the trash! To fix it, drag the redundant copy of Acrobat to the trash and empty the trash.
  2. It's a plug-in problem. Delete /Library/Internet Plug-Ins/AdobePDFViewer.plugin and try again. (Actually, your access privileges prevent you from deleting files from the system library. Ask oiptech for help.)

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