Last Week: Going along with my definition from last week, the articles this week were revolved around cultural differences and views. Growing up in a small town being one of few people of color, it was difficult for me to relate to anyone. People treated me fine but I sensed a feeling of being out of place in my community. I decided to reach out to other people at my school who were of color and also to those who were white that maybe did not feel socially accepted in school. I had a variety of views of people and their backgrounds which made me become more interested in what else is out there in the world. I want to be able to educate people of every race to be open and accepting of everyone. Young people and children at a young age tend to shape their views on people and I think it is important to be able to provide education for them when it might be limited. Their thinking maybe be limited due to culture, family views etc but maybe reaching out can broaden their thinking and maybe for them to pass it on to others.
This week: I decided to write about what I think is NOT leadership. This is from an experience that I encountered last night which made me reconsider and reevaluate who are leaders out there. I am a server at a restaurant and I was busy running around and dealing with the usual on a Friday night. Feeling confident and sure of myself that I did a good job, my manager comes up to me and tells me that my large table complained about the service. Being completely unaware and shocked that they would say such a thing, my heart sank. I thought in my head that my manager was just playing around with me because I honestly thought I did well with my service. He had to comp out their drinks which at the end resulted in me getting nothing for a tip. I was completely crushed and was emotional about the situation. For a manager, I understand that he was upset about it but I thought that he would also defend for me and have some sort of compassion for my hard work and best efforts that I gave. I did not get that at all from him rather, I got put down for my work and he did not do anything to comfort me for my mistakes. It was almost like he agreed with the customers about my work which clearly makes me think he does not support his employees through a busy time. As a leader, I would think that someone who focuses on a task with others would support each other when one is falling behind. I felt completely thrown under the bus. I heard in the past that other servers have also cried and went through the same thing. It is people like him who make servers like me and other employees want to quit. It is important for a leader to understand where people are and what they are going through to figure out a way to make things better. I did not get that support from him nor do I expect it from it because of that incident.
Differece? My definition from last week and this week are different but can be tied together where cultural differences may clash and cause issues. I did not consider that to be the case.