July 22, 2012 - July 28, 2012 Archives

The CLA Office of Research and Graduate Programs would like to introduce Katelyn Lubbers as our new Executive Office and Admin Specialist.

Katelyn is new to the U, with a background in early childhood education and experience from Target and Kindercare. Katelyn will be here everyday to answer your questions, schedule meetings and provide support for CLA's graduate programs and research initiatives. Expect to see klubbers@umn.edu in your inbox.

A welcome is planned for 3:00pm on Thursday, July 26 in 113 Johnston. Come meet Katelyn and join us for some treats!

HIPAA and Data Security Training

Recently, an inquiry was made regarding HIPAA and Data Security Training. Good information came to light through that inquiry, so we are sharing it with you. Please click here to view a word document that will be helpful as you continue to hire employees, students and/or volunteers.

Saturday
August 4, 2012
8 a.m. - 4 p.m.

Services Affected (avoid these during the window)

  • Research servers
  • Unix-based file servers (clio and thalia)
  • Database servers

Services Not Affected (common services that users often ask about)

  • Google Apps (Gmail, Docs, Sites)
  • Active Directory File storage (Home, Shared, Project folders)
  • CLA Terminal Server

Specific Details

  • Security and Maintenance Patching:
    • Perform routine maintenance tasks which will require rebooting most Unix servers.
    • Update system configuration management software on Unix servers.
  • Hardware Migration
    • Migrate virtual machines to a new physical environment.

FAQ

What is a "system maintenance window"?

In order to correct a technical issue, install a security patch, or upgrade server hardware, CLA-OIT must occasionally disrupt normal networked services. Whenever possible, we plan such service outages in advance during times that minimize the disruption to our users.

Can I work during the maintenance window?

In general, CLA-OIT recommends that you avoid using the affected services during the maintenance window. Systems may be available during the maintenance window, but they can and will be shut down without warning and may be unavailable for hours at a time. So, use only at your own risk.

Can't this be done without disrupting service?

Certain tasks require server reboots and/or physically unplugging electricity. We do our best to group these tasks together to minimize the number of outages we schedule each year--which is generally less than five.

Can you reschedule this window to a more convenient time?

CLA-OIT strives to select times that minimize disruption. It isn't possible to pick a time that will not affect somebody. We also have to consider the availability of our staff and central OIT staff who run the data centers and networks. We try to soften the impact by announcing maintenance windows well in advance.

How do I find out more?

If you have any questions or concerns contact us at 612-624-4357 (4-help) or 4help@umn.edu.

CLA-OIT System Maintenance Windows Google Calendar

Subscribe at: http://z.umn.edu/maintenance

About this Archive

This page is an archive of entries from July 2012 listed from newest to oldest.

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July 29, 2012 - August 4, 2012 is the next archive.

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