Recently in CLA News Category

Folwell Hall Revised Technology Plan

Following valuable feedback, the previously planned technology upgrade in Folwell Hall was revised to better fit the needs of faculty, staff, and students. Rather than a full upgrade, classrooms in Folwell will undergo a scaled back "refresh" that includes the following:

  • Replacing video projectors with higher lumen machines
  • Replacing DVD players with newer DVD models
  • Removing all DVD/VHS combo players

Since this is a refresh and not a complete upgrade, no cameras will be added during this cycle. 

The Office of Classroom Management will oversee the project that begins during winter break and continues throughout the spring semester.

SPSS Installation and Updates

Researchers in CLA currently using or interested in starting to use the SPSS suite of programs can now install the software themselves onto their CLA owned PCs. No administrator rights are needed for CLA PCs managed by SCCM's Software Center to interact with SPSS license server for both initial installation and updates. Mac users will continue to require a manual install of the software.

IBM SPSS Statistics is an easy-to-use graphical statistics package that can be used to perform simple and complex statistical analysis on a wide rang of quantitative research data.

For assistance with a Mac installation or other immediate technology needs, contact 1-HELP.

CLA-OIT Services for Faculty and Staff

With the transition to the centralized UMN Help Desk complete, CLA-OIT will soon rename itself to better illustrate the robust services it continues to offer to support faculty, staff, and students.

As its core mission, CLA-OIT provides:


  • advanced research support

  • enhanced teaching and learning

  • digital humanities

  • technology consultation

  • process improvement suggestions

  • video and media services

Don't Know Where To Start?

Relationship managers work with every department in CLA to determine what services are needed and the best way to provide them. CLA-OIT specializes in custom solutions to individual issues.


This week Google announced that all Google Apps for Education customers (such as UMN) will have unlimited storage available to them at no additional charge. The program supports individual files up to 5TB in size and will be available in the coming weeks.


Every file uploaded to Google Drive is encrypted, comes with the same high-level security that protects all Drive users, and remains the property of the individual or school who uploads it.  The Google Apps for Education group of services is free to nonprofit educational institutions and will remain free of ads and ads-related scanning.

As the University works to provide the latest technology to enhance learning, obsolete and failing platforms must be retired. During the 2015 Spring Semester, VCR and DVD players will be permanently removed from the general purpose classrooms in Folwell Hall. This is part of a multi-year plan designed to encourage the safe storage of materials online and to limit the upkeep on outdated platforms.


The Office of Classroom Management will oversee the projection system upgrades and removal of the VCR/DVD players.


Faculty and staff who require assistance in transferring their DVDs and tapes to a digital format can contact their department's relationship manager.

Moodle Open Clinic

Moodle Open Clinic


Clinic Locations (no registration required)

Wed, Aug 27, 1:30p.m. - 4:00p.m., STSS 114

Thurs, Aug 28, 1:30p.m - 4:00p.m., Coffman Union 324, 325, 326

Scheduled to coincide with the August 2014 Teaching Enrichment Series - two days of workshops designed to address a range of instructional experiences and goals.

What To Expect

Drop in to get one-to-one, hands-on support; wherever you are in the process of developing your fall Moodle course, experts will be there to help.

CLA OIT Technology Enhanced Learning (TEL) Team, along with staff from Information Technology (IT), the Center for Teaching and Learning, and the University Libraries, will be on hand to provide one-on-one assistance. Bring your syllabus and course materials if you have specific questions, or just stop by to get the conversation started.

(Some of the) Issues We Can Help You With

  • General Moodle site design

  • Moodle activities

  • How to teach with Moodle

  • Lynda.com

  • Course reserves

  • Gradebook

Additional Support


Request a New Moodle Site

Faculty:  Request a Moodle development site or your Fall/Spring course site(s)

Training Opportunities

Want A Reminder?

Check the box on this form if you'd like a reminder emailed to you on Monday, August 25. Again, no registration is required!


We look forward to seeing you there!

CLA Technology Purchasing Process Remains The Same

With the changes in technoloy help desk support, there was some question as to what the purchasing process might be going forward. With the help of the Purchasing and Inventory Affinity Group - part of the CLA Technical Services Task Force - the need was defined for the purchasing process to remain the same as it has been in the past.

For technology purchases, the first point of contact should be your Relationship Manager. If you are not sure who your Relationship Manager is, please visit http://claoit.umn.edu/consulting/


CLA OIT Relationship Managers Hired

With the upcoming of period of change CLA will experience through the University of Minnesota's Consolidated Help Desk initiative, CLA OIT leadership has been consistently working to develop a new structure of support - one that will allow CLA OIT to identify and meet needs in education and research, as well as help CLA continue to be innovative. One of the new components of CLA OIT is Relationship Management.


Relationship management may be a new term for you. More details will come about what it is and how we will use principles of relationship management to serve CLA. To start, it can simply be thought of as the manner by which we listen and document specific needs of faculty, staff, and students and then inject that information - that voice - directly into the technology conversations and decision-making that happen at multiple levels of the University of Minnesota.


On Monday, May 21st, the relationship management team officially began their work in CLA. The CLA OIT relationship management staff will be assigned a portfolio of departments for which they will provide direct support:


Nicholas Leeman

John Fite

Holly Leighton

Sean Burns


These names may be familiar to you. They have all served CLA in the past, most recently as CLA Technology Administrators - a position that will no longer exist in CLA OIT after July 1, 2014. Through the interview process, they showed their strong technical knowledge and expertise, but also a strong affinity for the liberal arts and CLA at the University of Minnesota. They all have a desire to work alongside faculty, staff, and students to make CLA as successful as it can be in meeting its goals in education and research.


I look forward to working with all in CLA in this new, focused way of providing service. Please join me in congratulating these four on their new positions and wishing them well as they begin to do this new work.

Christopher Stordalen

Assistant IT Director - CLA OIT

On Friday, May 2nd, IT will replace the anti-virus software on your computer. This process will include remote installation of our new product and removal of our current product on all Windows computers. There is nothing you need to do except allow the process to happen uninterrupted. The license for Symantec Endpoint Protection expires at the end of June and the University has purchased Microsoft System Center Endpoint Protection to secure our computers.

The installation is scheduled for 1:00 am on May 2nd. If your computer is asleep at that time, it will wake up and the installation will take place. If your computer is off or otherwise doesn't wake up, the installation will happen during your subsequent use of the computer. This update will also work while your computer is off campus. In either case if it doesn't happen right away, that's fine. You'll still be protected with Symantec and the Microsoft installation will keep trying periodically until it succeeds.

What might you see? If the installation takes place without you present, you may notice simply that Symantec's yellow shield tray iconhas been replaced with Microsoft's green shield tray icon.

If the installation takes place while you are at your computer, you may see a few messages to which you may not be accustomed.

A time-lapsed version of what you will see is available in this short video.

If you have any questions or concerns, please contact the CLA-OIT Service Desk at 4-HELP (4-4357).
Service outage on Sunday, March 16, during the regular 6 a.m.-noon maintenance window.

What: Service outage for services you may use (see services below)
When: Sunday, March 16, from 6 a.m. to 7 a.m.
Why: Upgrade to technology supporting the services listed

Services affected:

Active Directory
files.umn.edu
Central email and Gophermail (NOT University Gmail)
UMContent
NetFiles
Personal web space
UThink blogs

IMPORTANT NOTE:University Gmail will NOT be affected by this outage

Updates will be available on the University's System Status site (http://systemstatus.umn.edu/view/Main/SystemStorageServices). ServiceNow users can also find information and updates in CHG0035298.

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