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As the University works to provide the latest technology to enhance learning, obsolete and failing platforms must be retired. During the 2015 Spring Semester, VCR and DVD players will be permanently removed from the general purpose classrooms in Folwell Hall. This is part of a multi-year plan designed to encourage the safe storage of materials online and to limit the upkeep on outdated platforms.

The Office of Classroom Management will oversee the projection system upgrades and removal of the VCR/DVD players.

Faculty and staff who require assistance in transferring their DVDs and tapes to a digital format can contact their department's relationship manager.

Moodle Open Clinic

Moodle Open Clinic

Clinic Locations (no registration required)

Wed, Aug 27, 1:30p.m. - 4:00p.m., STSS 114

Thurs, Aug 28, 1:30p.m - 4:00p.m., Coffman Union 324, 325, 326

Scheduled to coincide with the August 2014 Teaching Enrichment Series - two days of workshops designed to address a range of instructional experiences and goals.

What To Expect

Drop in to get one-to-one, hands-on support; wherever you are in the process of developing your fall Moodle course, experts will be there to help.

CLA OIT Technology Enhanced Learning (TEL) Team, along with staff from Information Technology (IT), the Center for Teaching and Learning, and the University Libraries, will be on hand to provide one-on-one assistance. Bring your syllabus and course materials if you have specific questions, or just stop by to get the conversation started.

(Some of the) Issues We Can Help You With

  • General Moodle site design

  • Moodle activities

  • How to teach with Moodle


  • Course reserves

  • Gradebook

Additional Support

Request a New Moodle Site

Faculty:  Request a Moodle development site or your Fall/Spring course site(s)

Training Opportunities

Want A Reminder?

Check the box on this form if you'd like a reminder emailed to you on Monday, August 25. Again, no registration is required!

We look forward to seeing you there!

CLA Technology Purchasing Process Remains The Same

With the changes in technoloy help desk support, there was some question as to what the purchasing process might be going forward. With the help of the Purchasing and Inventory Affinity Group - part of the CLA Technical Services Task Force - the need was defined for the purchasing process to remain the same as it has been in the past.

For technology purchases, the first point of contact should be your Relationship Manager. If you are not sure who your Relationship Manager is, please visit

CLA OIT Relationship Managers Hired

With the upcoming of period of change CLA will experience through the University of Minnesota's Consolidated Help Desk initiative, CLA OIT leadership has been consistently working to develop a new structure of support - one that will allow CLA OIT to identify and meet needs in education and research, as well as help CLA continue to be innovative. One of the new components of CLA OIT is Relationship Management.

Relationship management may be a new term for you. More details will come about what it is and how we will use principles of relationship management to serve CLA. To start, it can simply be thought of as the manner by which we listen and document specific needs of faculty, staff, and students and then inject that information - that voice - directly into the technology conversations and decision-making that happen at multiple levels of the University of Minnesota.

On Monday, May 21st, the relationship management team officially began their work in CLA. The CLA OIT relationship management staff will be assigned a portfolio of departments for which they will provide direct support:

Nicholas Leeman

John Fite

Holly Leighton

Sean Burns

These names may be familiar to you. They have all served CLA in the past, most recently as CLA Technology Administrators - a position that will no longer exist in CLA OIT after July 1, 2014. Through the interview process, they showed their strong technical knowledge and expertise, but also a strong affinity for the liberal arts and CLA at the University of Minnesota. They all have a desire to work alongside faculty, staff, and students to make CLA as successful as it can be in meeting its goals in education and research.

I look forward to working with all in CLA in this new, focused way of providing service. Please join me in congratulating these four on their new positions and wishing them well as they begin to do this new work.

Christopher Stordalen

Assistant IT Director - CLA OIT

Service outage on Sunday, March 16, during the regular 6 a.m.-noon maintenance window.

What: Service outage for services you may use (see services below)
When: Sunday, March 16, from 6 a.m. to 7 a.m.
Why: Upgrade to technology supporting the services listed

Services affected:

Active Directory
Central email and Gophermail (NOT University Gmail)
Personal web space
UThink blogs

IMPORTANT NOTE:University Gmail will NOT be affected by this outage

Updates will be available on the University's System Status site ( ServiceNow users can also find information and updates in CHG0035298.

CLA Media Services Open House - You are invited!

CLA's Media Services, Technology Enhanced Learning team, and Digital Content Library team, in conjunction with Video and Conferencing Services and the College of Continuing Education, would like to invite you to tour our new and improved spaces (lunch will be provided):

What: Open House
Where: Rarig Center - 5th Floor
When: Wednesday, January 15th from 10 a.m. to 2 p.m.
Why: For the College of Liberal Arts and other University of Minnesota communities to view Studios A, B, C and D; video and sound editing studios/offices, video equipment checkout suite and other services including Academic Technologies and Digital Content Library. Our staff is ready to discuss the options and possibilities for use of these locations and resources.

Come join us, have lunch, and see how we can support your teaching, learning, and research through media services!

UMN Office of Information Technology Annual Maintenance Window

UMN Annual Data Center Maintenance Outage

When: Friday, January 3, 2013, 10 p.m. to Sunday, January 5, 2014, 6 p.m.
Services Affected (avoid these during the window)

All CLA-operated servers, including
  • CLA websites
  • CLA databases
  • Research servers
  • Terminal servers
  • All University-operated servers (for instance; Active Directory file storage - Home, Shared, and Project folders in

Services Not Affected (common services that are often asked about)

  • Google Apps (Gmail, Docs, Sites)
  • URL shortener

Specific Details

The University data center at the West Bank Office Building will be powered down from 6 a.m. Saturday, January 4th, until 12 p.m. (noon) Sunday, January 5th, for annual maintenance. A complete list of affected services is found on the OIT System Outage and Maintenance Status page. Updates will be available on the University's system status page, and on social media outlets Twitter @UMN_IT and the University of Minnesota Information Technology Facebook page during the service interruption period.

CLA system administrators will shut down CLA systems before power is cut, beginning at 10 p.m. on Friday, January 3rd. All affected services are expected to be restored by 6 p.m. on Sunday, January 5th.

CLA system engineers will also take advantage of this outage by carrying out routine maintenance tasks including security patching and equipment upgrades.


What is a "maintenance window"?
In order to correct a technical issue, install a security patch, or upgrade server hardware, central OIT or CLA-OIT must occasionally disrupt normal networked services. Whenever possible, we plan such service outages in advance during times that minimize the disruption to our students, staff, and faculty.

Can I work during a maintenance window?
In general, CLA-OIT recommends that you avoid using the affected services during the maintenance window. Systems may be available during the maintenance window, but they can and will be shut down without warning and may be unavailable for hours at a time. Please use only at your own risk.

Can this be done without disrupting service?
Certain tasks require server reboots and/or physically unplugging electricity. We do our best to group these tasks together to minimize the number of outages we schedule each year--which is generally less than five.

Can you reschedule this window to a more convenient time?
As determined by consensus of the UMN IT community representing each college and administrative unit's technology needs, the first full weekend in January following the New Year holiday has been established as the regular maintenance shutdown weekend each year. The work is being planned through coordinated efforts with the UMN Information Technology Change Approval Board

How do I find out more?
If you have any questions or concerns contact us at 612-624-4357 or
CLA-OIT System Maintenance Windows Calendar

You spoke and Associate CIO Brad Cohen listened. Here are the IT priorities voiced at the CLA NOW Special Session last Thursday:

  • Local it support for research
  • Admin access to pcs for users
  • Support for Innovation
  • Contextually sensitive support (rationalized allocation to respond to inequalities in local resource allocation)
  • Computer purchasing, application licensing, other desktop support that is responsive to unique needs (e.g., language labs)
  • Wireless--more dependable, more broadly available
  • Collaboration, communication and coordination across units (esp. to facilitate common solutions to shared problems, e.g., grad student tracking, book purchasing)
  • Make innovation more visible across units as it addresses common problems
  • Data management that is sensitive to perspectives and unique ad hoc reporting needs (institutional vs. collegiate vs. department...)--see School of Public Health tool
  • Better usability generally
  • People play many roles on campus, make systems that let them flow easily through those roles
  • Institutional nimbleness, sensitivity to local nuance even in implementation of commodity services
  • Consistency of response and service level (end the dread of who will answer the phone!)
  • Unearth best practices and drive them through institution more effectively, Scale more quickly
  • Benchmark against peers to see how IT funding is managed as a strategic part of faculty/grant recruiting (GIS example)
  • Research IT has to be strong--grant scoring depends on it
  • Better and more visible tech support services for faculty
  • Process improvement in service delivery
  • Responsive IT
  • E-learning support to rapidly expand course offerings to meet enrollment demand
  • Improve business model for e-learning, appropriate incentives
  • Get rid of phone and voicemail

Unable to attend? Have more to add? Take a moment to fill out the IT Input Survey or view the slides Brad shared.

CLA NOW Special Forum

CLA NOW Special Forum
Date: July 14th, 2011
Time: 9:00-10:00 a.m.
Location: 231 Smith Hall
Topic: Data Practices Act and records retention with presenter Susan McKinney from the Office of the General Counsel.

CLA NOW Meeting Agenda for Thursday, June 16, 2011

CLA NOW Meeting


9:00 - 10:30 a.m.

Willey Hall Seminar Room




9:00 a.m.     Welcome - Jennifer Cieslak



9:05 a.m.       FY12 budget update and next steps - Karen Dewanz


9:30 a.m.       CLA OIT Service Catalog/Website - Jamey Hansen


9:55 a.m.       Policy on Nepotism and Personal Relationships - John Blair


CLA NOW Mtg 6.16.11 Agenda.docx

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