Recently in CLA NOW Forum Category

Service outage on Sunday, March 16, during the regular 6 a.m.-noon maintenance window.

What: Service outage for services you may use (see services below)
When: Sunday, March 16, from 6 a.m. to 7 a.m.
Why: Upgrade to technology supporting the services listed

Services affected:

Active Directory
files.umn.edu
Central email and Gophermail (NOT University Gmail)
UMContent
NetFiles
Personal web space
UThink blogs

IMPORTANT NOTE:University Gmail will NOT be affected by this outage

Updates will be available on the University's System Status site (http://systemstatus.umn.edu/view/Main/SystemStorageServices). ServiceNow users can also find information and updates in CHG0035298.

CLA Media Services Open House - You are invited!

CLA's Media Services, Technology Enhanced Learning team, and Digital Content Library team, in conjunction with Video and Conferencing Services and the College of Continuing Education, would like to invite you to tour our new and improved spaces (lunch will be provided):

What: Open House
Where: Rarig Center - 5th Floor
When: Wednesday, January 15th from 10 a.m. to 2 p.m.
Why: For the College of Liberal Arts and other University of Minnesota communities to view Studios A, B, C and D; video and sound editing studios/offices, video equipment checkout suite and other services including Academic Technologies and Digital Content Library. Our staff is ready to discuss the options and possibilities for use of these locations and resources.

Come join us, have lunch, and see how we can support your teaching, learning, and research through media services!

UMN Office of Information Technology Annual Maintenance Window

UMN Annual Data Center Maintenance Outage

When: Friday, January 3, 2013, 10 p.m. to Sunday, January 5, 2014, 6 p.m.
Services Affected (avoid these during the window)

All CLA-operated servers, including
  • CLA websites
  • CLA databases
  • Research servers
  • Terminal servers
  • All University-operated servers (for instance; Active Directory file storage - Home, Shared, and Project folders in http://files.umn.edu)

Services Not Affected (common services that are often asked about)

  • Google Apps (Gmail, Docs, Sites)
  • z.umn.edu URL shortener

Specific Details

The University data center at the West Bank Office Building will be powered down from 6 a.m. Saturday, January 4th, until 12 p.m. (noon) Sunday, January 5th, for annual maintenance. A complete list of affected services is found on the OIT System Outage and Maintenance Status page. Updates will be available on the University's system status page, and on social media outlets Twitter @UMN_IT and the University of Minnesota Information Technology Facebook page during the service interruption period.

CLA system administrators will shut down CLA systems before power is cut, beginning at 10 p.m. on Friday, January 3rd. All affected services are expected to be restored by 6 p.m. on Sunday, January 5th.

CLA system engineers will also take advantage of this outage by carrying out routine maintenance tasks including security patching and equipment upgrades.

FAQ

What is a "maintenance window"?
In order to correct a technical issue, install a security patch, or upgrade server hardware, central OIT or CLA-OIT must occasionally disrupt normal networked services. Whenever possible, we plan such service outages in advance during times that minimize the disruption to our students, staff, and faculty.

Can I work during a maintenance window?
In general, CLA-OIT recommends that you avoid using the affected services during the maintenance window. Systems may be available during the maintenance window, but they can and will be shut down without warning and may be unavailable for hours at a time. Please use only at your own risk.

Can this be done without disrupting service?
Certain tasks require server reboots and/or physically unplugging electricity. We do our best to group these tasks together to minimize the number of outages we schedule each year--which is generally less than five.

Can you reschedule this window to a more convenient time?
As determined by consensus of the UMN IT community representing each college and administrative unit's technology needs, the first full weekend in January following the New Year holiday has been established as the regular maintenance shutdown weekend each year. The work is being planned through coordinated efforts with the UMN Information Technology Change Approval Board

How do I find out more?
If you have any questions or concerns contact us at 612-624-4357 or 4help@umn.edu.
CLA-OIT System Maintenance Windows Calendar

You spoke and Associate CIO Brad Cohen listened. Here are the IT priorities voiced at the CLA NOW Special Session last Thursday:

  • Local it support for research
  • Admin access to pcs for users
  • Support for Innovation
  • Contextually sensitive support (rationalized allocation to respond to inequalities in local resource allocation)
  • Computer purchasing, application licensing, other desktop support that is responsive to unique needs (e.g., language labs)
  • Wireless--more dependable, more broadly available
  • Collaboration, communication and coordination across units (esp. to facilitate common solutions to shared problems, e.g., grad student tracking, book purchasing)
  • Make innovation more visible across units as it addresses common problems
  • Data management that is sensitive to perspectives and unique ad hoc reporting needs (institutional vs. collegiate vs. department...)--see School of Public Health tool
  • Better usability generally
  • People play many roles on campus, make systems that let them flow easily through those roles
  • Institutional nimbleness, sensitivity to local nuance even in implementation of commodity services
  • Consistency of response and service level (end the dread of who will answer the phone!)
  • Unearth best practices and drive them through institution more effectively, Scale more quickly
  • Benchmark against peers to see how IT funding is managed as a strategic part of faculty/grant recruiting (GIS example)
  • Research IT has to be strong--grant scoring depends on it
  • Better and more visible tech support services for faculty
  • Process improvement in service delivery
  • Responsive IT
  • E-learning support to rapidly expand course offerings to meet enrollment demand
  • Improve business model for e-learning, appropriate incentives
  • Get rid of phone and voicemail

Unable to attend? Have more to add? Take a moment to fill out the IT Input Survey or view the slides Brad shared.

CLA NOW Special Forum

CLA NOW Special Forum
Date: July 14th, 2011
Time: 9:00-10:00 a.m.
Location: 231 Smith Hall
Topic: Data Practices Act and records retention with presenter Susan McKinney from the Office of the General Counsel.

CLA NOW Meeting Agenda for Thursday, June 16, 2011

CLA NOW Meeting

6/16/2011

9:00 - 10:30 a.m.

Willey Hall Seminar Room

 

 

 

9:00 a.m.     Welcome - Jennifer Cieslak

 

 

9:05 a.m.       FY12 budget update and next steps - Karen Dewanz

 

9:30 a.m.       CLA OIT Service Catalog/Website - Jamey Hansen

 

9:55 a.m.       Policy on Nepotism and Personal Relationships - John Blair

 


CLA NOW Mtg 6.16.11 Agenda.docx


Leading Effective Meetings Training Session

Leading Effective Meetings
Training session with Corey Bonnema from Organizational Effectiveness
Wednesday, July 21 9 a.m. - noon
Room 50 Willey Hall

As an employee or manager, you probably spend a lot of time in meetings.  How can you make the most of that time? This session will look at planning and facilitation techniques to ensure your meetings are productive. We'll be using a John Cleese video called, "Meetings, Bloody Meetings"  to have some fun while also learning how meetings can be improved. Participants who attend this session will:

-  Understand the importance of ground rules and learn different methods for creating them
-  Learn how to plan and effectively facilitate meetings
-  Learn why an agenda is such a valuable tool to use in meetings
-  Discuss roles and strategies for productive participation and learn how to deal with common problems that occur in meetings.

This training is open to anyone in CLA and is free of charge. Email Kelly O'Brien at obrie136@umn.edu to register.

CLA NOW Forum - Google Apps

Questions and answers from the CLA NOW Forum on Google Apps are available online

A post-Forum survey showed the majority of survey takers are excited and interested about Google Apps and Mail. Thank you to all who sent in suggestions for future Forum topics.

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Post Event Survey: CLA NOW Forum

Did you attend the CLA NOW Forum on Google Apps & Mail? Did attending the Forum change how you feel about converting to Google? Do you have ideas for future Forums?

Take the post event survey TODAY!

CLA NOW Forum - Google Apps

Thank you to everyone that was able to attend the inaugural CLA NOW Forum on Google Apps.

For those that weren't able to attend, Jamey Hansen and Karen Swoverland will be posting a Q&A online -- the link will be available in next week's issue of CLA NOW.

A pre-Forum survey showed many CLA NOW attendees were already interested and excited about converting to Google Apps and Mail. Stay tuned for the results of a post-Forum survey!

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