Recently in CLA NOW Meeting Category

Turnitin Upgrade Results In Broken Features

The issue in brief:


  • Turnitin (a Moodle assignment management tool) is not working properly, brought on by a recent update

  • The University's central Moodle Support team is working on the issue with the vendor

  • Faculty and other instructors should discontinue using the Turnitin GradeMark feature for commenting or annotating student submissions and entering grades

  • Instructors needing help with this issue should contact UMN Technology Help at 612-301-4357 (1-HELP) or help@umn.edu

  • If you would like to discuss this issue more in-depth, please contact your CLA-OIT Relationship Manager


The issue at length:


A couple of weeks ago we became aware that many of our CLA faculty were having problems with Turnitin (a Moodle assignment management tool). When we learned of this issue, we contacted those most affected by it - CLA language programs - and tried to better understand the issue. Most of the problems seem to be centered around giving feedback (i.e., commenting or annotating) on students' submissions, as well as on the grade book part of the tool. In most instances, students were not able to view graded/commented papers; in other instances, faculty-submitted grades in Turnitin were not properly channeled into the appropriate Moodle grade book.


During this time, we were also in close contact with the UMN Moodle staff, who are responsible for supporting Turnitin. They are aware of the issue and are in on-going consultation with the Turnitin vendor. They are also trying to find ways around the issue so that faculty and students can conduct their teaching and learning as close to normal as possible while the vendor designs a solution.


The UMN Moodle team is also actively working on short-term solutions. In the meantime, the UMN Moodle team recommends users experiencing problems contact them, and that all faculty discontinue using the GradeMark feature for commenting or annotating student submissions and entering grades until further notice.


Updates on the progress and issue resolution will continue to be shared through Moodle Announcements, MoodleTalk, and the Category Support group channels in Moodle.


If you have questions or concerns about how this affects your department, please contact CLA-OIT at claoit@umn.edu or 612-625-1010. Also, you may contact your CLA-OIT Relationship Manager.


This week Google announced that all Google Apps for Education customers (such as UMN) will have unlimited storage available to them at no additional charge. The program supports individual files up to 5TB in size and will be available in the coming weeks.


Every file uploaded to Google Drive is encrypted, comes with the same high-level security that protects all Drive users, and remains the property of the individual or school who uploads it.  The Google Apps for Education group of services is free to nonprofit educational institutions and will remain free of ads and ads-related scanning.

As the University works to provide the latest technology to enhance learning, obsolete and failing platforms must be retired. During the 2015 Spring Semester, VCR and DVD players will be permanently removed from the general purpose classrooms in Folwell Hall. This is part of a multi-year plan designed to encourage the safe storage of materials online and to limit the upkeep on outdated platforms.


The Office of Classroom Management will oversee the projection system upgrades and removal of the VCR/DVD players.


Faculty and staff who require assistance in transferring their DVDs and tapes to a digital format can contact their department's relationship manager.

Moodle Open Clinic

Moodle Open Clinic


Clinic Locations (no registration required)

Wed, Aug 27, 1:30p.m. - 4:00p.m., STSS 114

Thurs, Aug 28, 1:30p.m - 4:00p.m., Coffman Union 324, 325, 326

Scheduled to coincide with the August 2014 Teaching Enrichment Series - two days of workshops designed to address a range of instructional experiences and goals.

What To Expect

Drop in to get one-to-one, hands-on support; wherever you are in the process of developing your fall Moodle course, experts will be there to help.

CLA OIT Technology Enhanced Learning (TEL) Team, along with staff from Information Technology (IT), the Center for Teaching and Learning, and the University Libraries, will be on hand to provide one-on-one assistance. Bring your syllabus and course materials if you have specific questions, or just stop by to get the conversation started.

(Some of the) Issues We Can Help You With

  • General Moodle site design

  • Moodle activities

  • How to teach with Moodle

  • Lynda.com

  • Course reserves

  • Gradebook

Additional Support


Request a New Moodle Site

Faculty:  Request a Moodle development site or your Fall/Spring course site(s)

Training Opportunities

Want A Reminder?

Check the box on this form if you'd like a reminder emailed to you on Monday, August 25. Again, no registration is required!


We look forward to seeing you there!

CLA Technology Purchasing Process Remains The Same

With the changes in technoloy help desk support, there was some question as to what the purchasing process might be going forward. With the help of the Purchasing and Inventory Affinity Group - part of the CLA Technical Services Task Force - the need was defined for the purchasing process to remain the same as it has been in the past.

For technology purchases, the first point of contact should be your Relationship Manager. If you are not sure who your Relationship Manager is, please visit http://claoit.umn.edu/consulting/


CLA NOW meetings

There will be no CLA NOW meeting in July.  The August 2013/14 academic year meetings will be scheduled soon.  Please keep an eye on the CLA NOW calendar for dates.

You spoke and Associate CIO Brad Cohen listened. Here are the IT priorities voiced at the CLA NOW Special Session last Thursday:

  • Local it support for research
  • Admin access to pcs for users
  • Support for Innovation
  • Contextually sensitive support (rationalized allocation to respond to inequalities in local resource allocation)
  • Computer purchasing, application licensing, other desktop support that is responsive to unique needs (e.g., language labs)
  • Wireless--more dependable, more broadly available
  • Collaboration, communication and coordination across units (esp. to facilitate common solutions to shared problems, e.g., grad student tracking, book purchasing)
  • Make innovation more visible across units as it addresses common problems
  • Data management that is sensitive to perspectives and unique ad hoc reporting needs (institutional vs. collegiate vs. department...)--see School of Public Health tool
  • Better usability generally
  • People play many roles on campus, make systems that let them flow easily through those roles
  • Institutional nimbleness, sensitivity to local nuance even in implementation of commodity services
  • Consistency of response and service level (end the dread of who will answer the phone!)
  • Unearth best practices and drive them through institution more effectively, Scale more quickly
  • Benchmark against peers to see how IT funding is managed as a strategic part of faculty/grant recruiting (GIS example)
  • Research IT has to be strong--grant scoring depends on it
  • Better and more visible tech support services for faculty
  • Process improvement in service delivery
  • Responsive IT
  • E-learning support to rapidly expand course offerings to meet enrollment demand
  • Improve business model for e-learning, appropriate incentives
  • Get rid of phone and voicemail

Unable to attend? Have more to add? Take a moment to fill out the IT Input Survey or view the slides Brad shared.

Meeting Agenda: Thursday, November 8, 2012

Please click on the link for a look at this month's agenda:  CLA NOW Mtg 11.8.12.pdf.

The CLA NOW meeting will take place in 50 Willey Hall Seminar Room from 9:00 to 10:15 am, tomorrow, Thursday, November 8th.

Meeting Agenda: Thursday, October 11, 2012

Please click on the link for a look at this week's agenda.

The CLA NOW meeting will take place in 50 Willey Hall Seminar Room from 9:00 to 10:00am, tomorrow, Thursday, October 11.

Meeting Agenda: Thursday, September 6, 2012

Please click on the link for a look at this week's agenda.

The CLA NOW meeting will take place in 50 Willey Hall Seminar Room from 9:00 to 10:00am, tomorrow, Thursday, September 6.

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This page is an archive of recent entries in the CLA NOW Meeting category.

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