Recently in CLA-OIT Category

Now Playing: New Streaming Materials Available For Classrooms

The University Libraries have licensed the Media Education Foundation collection and all currently available California Newsreel titles hosted on the Kanopy streaming platform! These include many of our most requested titles that circulate on DVD/VHS. Check back regularly as new titles will continue to be added. Note: This license is a pilot that will run for at least the next 3 years.

Library Media Services has launched a Streaming Video website that highlights most of the Libraries licensed streaming video collections, with tips on how to locate these materials in MNCat and how to embed these videos into Moodle. Please consult the Digital Video Collections Guide to see a comprehensive listing of all Libraries licensed and suggested high quality, freely available streaming video collections.

If you have questions regarding potential streaming acquisitions, how to embed this video content into your course site, or recommendations for finding that perfect video to use in your class, feel free to contact your subject librarian or Media Outreach Librarian, Scott Spicer. Finally, please send Scott or your subject librarian any feedback you may have on the value of this content in your teaching and students' learning. Your feedback is critical as we continue to assess our licensed streaming video collections.

Turnitin Upgrade Results In Broken Features

The issue in brief:


  • Turnitin (a Moodle assignment management tool) is not working properly, brought on by a recent update

  • The University's central Moodle Support team is working on the issue with the vendor

  • Faculty and other instructors should discontinue using the Turnitin GradeMark feature for commenting or annotating student submissions and entering grades

  • Instructors needing help with this issue should contact UMN Technology Help at 612-301-4357 (1-HELP) or help@umn.edu

  • If you would like to discuss this issue more in-depth, please contact your CLA-OIT Relationship Manager


The issue at length:


A couple of weeks ago we became aware that many of our CLA faculty were having problems with Turnitin (a Moodle assignment management tool). When we learned of this issue, we contacted those most affected by it - CLA language programs - and tried to better understand the issue. Most of the problems seem to be centered around giving feedback (i.e., commenting or annotating) on students' submissions, as well as on the grade book part of the tool. In most instances, students were not able to view graded/commented papers; in other instances, faculty-submitted grades in Turnitin were not properly channeled into the appropriate Moodle grade book.


During this time, we were also in close contact with the UMN Moodle staff, who are responsible for supporting Turnitin. They are aware of the issue and are in on-going consultation with the Turnitin vendor. They are also trying to find ways around the issue so that faculty and students can conduct their teaching and learning as close to normal as possible while the vendor designs a solution.


The UMN Moodle team is also actively working on short-term solutions. In the meantime, the UMN Moodle team recommends users experiencing problems contact them, and that all faculty discontinue using the GradeMark feature for commenting or annotating student submissions and entering grades until further notice.


Updates on the progress and issue resolution will continue to be shared through Moodle Announcements, MoodleTalk, and the Category Support group channels in Moodle.


If you have questions or concerns about how this affects your department, please contact CLA-OIT at claoit@umn.edu or 612-625-1010. Also, you may contact your CLA-OIT Relationship Manager.

CLA-OIT Services for Faculty and Staff

With the transition to the centralized UMN Help Desk complete, CLA-OIT will soon rename itself to better illustrate the robust services it continues to offer to support faculty, staff, and students.

As its core mission, CLA-OIT provides:


  • advanced research support

  • enhanced teaching and learning

  • digital humanities

  • technology consultation

  • process improvement suggestions

  • video and media services

Don't Know Where To Start?

Relationship managers work with every department in CLA to determine what services are needed and the best way to provide them. CLA-OIT specializes in custom solutions to individual issues.


This week Google announced that all Google Apps for Education customers (such as UMN) will have unlimited storage available to them at no additional charge. The program supports individual files up to 5TB in size and will be available in the coming weeks.


Every file uploaded to Google Drive is encrypted, comes with the same high-level security that protects all Drive users, and remains the property of the individual or school who uploads it.  The Google Apps for Education group of services is free to nonprofit educational institutions and will remain free of ads and ads-related scanning.

CLA-OIT's Loaner Laptop and Equipment Pool Moved to Rarig

To streamline all CLA-OIT technology pick-up and drop-off to a single location, the CLA-OIT loaner laptop and equipment pool is now located in 508B Rarig along with video cameras. CLA-OIT staff manage the inventory and equipment is available to all eligible CLA faculty, staff, and graduate students. Online reservations are currently unavailable, but will be active later this semester. In the meantime, reservations can be made by calling 612-626-5881. Equipment is available for pick-up and drop-off Monday-Friday 10 a.m. to 6 p.m. and Saturday 10 a.m. to 4 p.m. The CLA-OIT website contains additional information regard the types of loaners available.

As the University works to provide the latest technology to enhance learning, obsolete and failing platforms must be retired. During the 2015 Spring Semester, VCR and DVD players will be permanently removed from the general purpose classrooms in Folwell Hall. This is part of a multi-year plan designed to encourage the safe storage of materials online and to limit the upkeep on outdated platforms.


The Office of Classroom Management will oversee the projection system upgrades and removal of the VCR/DVD players.


Faculty and staff who require assistance in transferring their DVDs and tapes to a digital format can contact their department's relationship manager.

Moodle Open Clinic

Moodle Open Clinic


Clinic Locations (no registration required)

Wed, Aug 27, 1:30p.m. - 4:00p.m., STSS 114

Thurs, Aug 28, 1:30p.m - 4:00p.m., Coffman Union 324, 325, 326

Scheduled to coincide with the August 2014 Teaching Enrichment Series - two days of workshops designed to address a range of instructional experiences and goals.

What To Expect

Drop in to get one-to-one, hands-on support; wherever you are in the process of developing your fall Moodle course, experts will be there to help.

CLA OIT Technology Enhanced Learning (TEL) Team, along with staff from Information Technology (IT), the Center for Teaching and Learning, and the University Libraries, will be on hand to provide one-on-one assistance. Bring your syllabus and course materials if you have specific questions, or just stop by to get the conversation started.

(Some of the) Issues We Can Help You With

  • General Moodle site design

  • Moodle activities

  • How to teach with Moodle

  • Lynda.com

  • Course reserves

  • Gradebook

Additional Support


Request a New Moodle Site

Faculty:  Request a Moodle development site or your Fall/Spring course site(s)

Training Opportunities

Want A Reminder?

Check the box on this form if you'd like a reminder emailed to you on Monday, August 25. Again, no registration is required!


We look forward to seeing you there!

CLA Technology Purchasing Process Remains The Same

With the changes in technoloy help desk support, there was some question as to what the purchasing process might be going forward. With the help of the Purchasing and Inventory Affinity Group - part of the CLA Technical Services Task Force - the need was defined for the purchasing process to remain the same as it has been in the past.

For technology purchases, the first point of contact should be your Relationship Manager. If you are not sure who your Relationship Manager is, please visit http://claoit.umn.edu/consulting/


CLA Helpdesk-Desktop Support Transition on July 1, 2014

Information about the transition of the CLA Technology Help Desk and Desktop Support services to the UMN Consolidated Technology Help Desk will continue to be added to the CLA Technology Help Desk-Desktop Support Transition Siteinto the Fall to help the CLA community through this change.

Feedback and questions about the process, services, etc. may be submitted through the
CLA Help Desk-Desktop Support Transition Feedback and Questions Form.

CLA OIT Relationship Managers Hired

With the upcoming of period of change CLA will experience through the University of Minnesota's Consolidated Help Desk initiative, CLA OIT leadership has been consistently working to develop a new structure of support - one that will allow CLA OIT to identify and meet needs in education and research, as well as help CLA continue to be innovative. One of the new components of CLA OIT is Relationship Management.

Relationship management may be a new term for you. More details will come about what it is and how we will use principles of relationship management to serve CLA. To start, it can simply be thought of as the manner by which we listen and document specific needs of faculty, staff, and students and then inject that information - that voice - directly into the technology conversations and decision-making that happen at multiple levels of the University of Minnesota.

On Monday, May 21st, the relationship management team officially began in their work in CLA. The CLA OIT relationship management staff will be assigned a portfolio of departments for which they will provide direct support:

Nicholas Leeman

John Fite

Holly Leighton

Sean Burns

These names may be familiar to you. They have all served CLA in the past, most recently as CLA Technology Administrators - a position that will no longer exist in CLA OIT after July 1, 2014. Through the interview process, they showed their strong technical knowledge and expertise, but also a strong affinity for the liberal arts and CLA at the University of Minnesota. They all have a desire to work alongside faculty, staff, and students to make CLA as successful as it can be in meeting its goals in education and research.


I look forward to working with all in CLA in this new, focused way of providing service. Please join me in congratulating these four on their new positions and wishing them well as they begin to do this new work.

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This page is an archive of recent entries in the CLA-OIT category.

CLA Office of External Relations is the previous category.

Fiscal Administration is the next category.

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