SPSS Installation and Updates

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Researchers in CLA currently using or interested in starting to use the SPSS suite of programs can now install the software themselves onto their CLA owned PCs. No administrator rights are needed for CLA PCs managed by SCCM's Software Center to interact with SPSS license server for both initial installation and updates. Mac users will continue to require a manual install of the software.

IBM SPSS Statistics is an easy-to-use graphical statistics package that can be used to perform simple and complex statistical analysis on a wide rang of quantitative research data.

For assistance with a Mac installation or other immediate technology needs, contact 1-HELP

CLA-OIT Services for Faculty and Staff

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With the transition to the centralized UMN Help Desk complete, CLA-OIT will soon rename itself to better illustrate the robust services it continues to offer in support of faculty, staff, and students.

At its core mission, CLA-OIT provides:


  • advanced research support

  • enhanced teaching and learning

  • digital humanities

  • technology consultation

  • process improvement suggestions

  • video and media services

Don't Know Where To Start?

Relationship managers work with every department in CLA to determine what services are needed and the best way to provide them. CLA-OIT specializes in custom solutions to individual issues.

This week Google announced that all Google Apps for Education customers (such as UMN) will have unlimited storage available to them at no additional charge. The program supports individual files up to 5TB in size and will be available in the coming weeks.

Every file uploaded to Google Drive is encrypted, comes with the same high-level security that protects all Drive users, and remains the property of the individual or school who uploads it. The Google Apps for Education group of services is free to nonprofits educational institutions and will remain free of ads and ads-related scanning.

CLA-OIT's Loaner Laptop and Equipment Pool Moved to Rarig

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To streamline all CLA-OIT technology pick-ups and drop-offs to a single location, the CLA-OIT loaner laptop and equipment pool is now located in 508B Rarig along with video cameras. CLA-OIT staff manage the inventory and equipment is available to all eligible CLA faculty, staff, and graduate students.

Online reservations are currently unavailable, but will be active later this semester. In the meantime, reservations can be made by calling 612-626-5881. Equipment is available for pick-up and drop-off Monday-Friday 10 a.m. to 6 p.m. and Saturday from 10 a.m. to 4 p.m.

The CLA-OIT website contains additional information regarding the types of loaners available.

As the University works to provide the latest technology to enhance learning, obsolete and failing platforms must be retired. During the 2015 Spring Semester, VCR and DVD players will be permanently removed from the general purpose classrooms in Folwell Hall. This is part of a multi-year plan designed to encourage the safe storage of materials online and to limit the upkeep on outdated platforms.

The Office of Classroom Management will oversee the projection system upgrades and removal of the video players.

Faculty and staff that require assistance in transferring their DVDs and tapes to a digital format can contact their department's relationship manager.

CLA OIT Research Support staff Tom Lindsay and Alicia Hofelich Mohr presented recently at the 2014 International Association for Social Science Information Service & Technology (IASSIST) conference in Toronto. Their presentation "It takes a village: Strengthening data management through collaboration with diverse institutional offices" impressed an attendee of the conference in such a way that she blogged about it.

Read the post at Data Pub: Blog about all things data from the California Digital Library

On Friday, May 2nd, IT will replace the anti-virus software on your computer. This process will include remote installation of our new product and removal of our current product on all Windows computers. There is nothing you need to do except allow the process to happen uninterrupted. The license for Symantec Endpoint Protection expires at the end of June and the University has purchased Microsoft System Center Endpoint Protection to secure our computers.

The installation is scheduled for 1:00 am on May 2nd. If your computer is asleep at that time, it will wake up and the installation will take place. If your computer is off or otherwise doesn't wake up, the installation will happen during your subsequent use of the computer. This update will also work while your computer is off campus. In either case if it doesn't happen right away, that's fine. You'll still be protected with Symantec and the Microsoft installation will keep trying periodically until it succeeds.

What might you see? If the installation takes place without you present, you may notice simply that Symantec's yellow shield tray iconhas been replaced with Microsoft's green shield tray icon .

If the installation takes place while you are at your computer, you may see a few messages to which you may not be accustomed.

A time-lapsed version of what you will see is available in this short video.

If you have any questions or concerns, please contact the CLA-OIT Service Desk at 4-HELP (4-4357).

Oz No Longer

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Dorothy, along with the Tin Man, Scarecrow, and Lion, were terrified of the great and powerful Oz, until they realized it was only an illusion puppeteered by a very non-threatening man behind a curtain.

Too often, contacting tech support can be like seeking help from the wizard. In CLA, however, we take a different approach -- we enjoy talking to you!

Have general or specific questions about server infrastructure? Interested in a consultation about supporting a new research project? Work off campus frequently and prefer to schedule a specific time to meet? Connect with us in person, via phone, or in a Google Hangout.

To ensure we're ready to assist you, and so you don't have to worry about coordinating with a specific engineer, select from our calendar of appointment times:

http://z.umn.edu/a04

Learn more about Google Calendar appointment slots

Look Ma, No Passwords!

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We are finally back to the blog after a long summer hiatus. Based on your feedback, we will use the blog to post some how-to articles addressing commonly asked questions, starting with this article.

CLA-OIT's Linux terminal server, lts.cla.umn.edu, allows you to access dozens of other servers from within a single session. While the access is very convenient, it would be very inconvenient if you had to type your password every time you wanted to log in to a server. There is a very elegant, but technically complicated way, of removing passwords from the login process while still keeping logins secure.

We have documented how you can configure this for your login on lts.cla.umn.edu, as well as provided links to resources describing the same process for OSX and Windows:

Configuring Public/Private Key Authentication

Feedback about the format or content of this article? Email us at 4help@umn.edu.

On the Farm

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On August 4, our Windows Terminal Server freya will be put out to pasture and replaced by a new Windows Remote Desktop farm. What does this mean for you? Instead of having only one server to handle your Windows computing needs, we'll have three (and possibly more). More servers means more CPU cores, and more memory available for your jobs. In fact, two of the new farm servers have 64GB of RAM and 32 cores each!

When you connect to the new farm, you'll be routed automatically to one of the Remote Desktop servers. If you already have an existing session on one of the servers, you'll be reconnected to it, wherever it may be.

The new farm will have a different name: wts.umn.edu. Starting in August, connect to wts.umn.edu instead of freya.cla.umn.edu. Note that freya will be retired on August 4, at which point incoming connections will automatically be routed to the new farm.

Questions or comments? Email us at 4help@umn.edu.