November 2008 Archives

On December 1st, we will be announcing the winner of the first CRSS Wow! Award, given to one of the student workers in our unit.

This award will be given out every other month to a student in the Unit who stands out to the supervisors because of their dedication, initiative or simply because they did something great.

The student will receive a certificate, a small gift and a "get out of work free" card good for one excused absence (unpaid).

We want to celebrate all the great work that all of our students are a part of everyday, and we invite you to tell us when you notice a co-worker going above and beyond!

Your security is important to us. If you ever feel uncomfortable walking home from work late at night or anytime on campus, the U offers free walking and biking security escorts to and from campus locations and nearby adjacent neighborhoods for all students, staff, faculty and visitors.

To request an escort from a trained student security monitor, please call 612-624-WALK, or 4-WALK from any campus phone, shortly before your desired departure time.

UPDATE
The quote is from the 1998 movie "Zero Effect".
Congratulations Aaron; your name was drawn from the two entries! See Jackie to claim your prize.

Be on the look out for more prize puzzle blog postings in the future.

"Now, a few words on looking for things. When you go looking for something specific, your chances of finding it are very bad. Because of all the things in the world, you're only looking for one of them. When you go looking for anything at all, your chances of finding it are very good. Because of all the things in the world, you're sure to find some of them."

What movie is that from, and which character said it? If you think you know, e-mail jackieg@umn.edu for your chance to win a prize! All entries must be received by November 24th at 4pm.

Just a quick thought: when you are working in the stacks: keep your eyes open for anything! We rely on you to help keep the stacks in good shape.

Hello Everyone,

Please read through carefully, ask questions if you have them, and comment that you understand the new procedure.

Many of you have already had the chance to monitor the pager for our on-call service to users in Wilson Library. So far we have had a great response to the paging service, and we anticipate that it will continue to grow.

In addition to the paging service, the phone numbers listed near the red help phones have been changed to include the Annex desk phone number. We expect to see an increase in the phone calls that we receive in the Annex and we need to make sure that there is a staff member available to take those calls.

Please take note of the following changes:

1. When you are staffing the Annex desk, do not hesitate to answer the Annex phone. The Annex desk person is responsible for taking all calls. If you have items to shelve, you must arrange with a supervisor to field the calls for you. Helping in-person patrons is your number one priority, so you do not need to make arrangements if you are paging an item for someone.
2. If a patron is calling from a red help phone, ask them which floor they are on. When there are multiple staff members in the office, a supervisor will decide to send someone up to meet the patron or to send a message to the on-call pager.
3. If you are the only person in the Annex office, send an e-mail to the pager using the Thunderbird e-mail account set up on the desk top. Everyone will be trained on how to do this in the coming days; the e-mail address is posted at the desk.

You may not realize it, but you all play a very important role in helping our library users navigate this complex system, and we are very excited to be able to work together to help make Wilson library a more welcoming place through offering an on-demand service like this one.