Wednesday night turned out to be an interesting shift. To start off the evening I helped Elena file an incident report when a patron (a regular who often comes in to get on the computers) walked into the reserve office a little after 6. He was apparently surprised to see Elena there, and started asking where the bus stop was. However, there were plenty of people he could have asked in the coffee shop area and at the basement exit, and he was acting very suspiciously when Elena escorted him to point the way to the bus stop, turning to look over his shoulder every couple seconds. So we filed an incident report. Maybe we want to make another general post on the blog about watching for people who don't appear to be staff trying to enter staff areas, just so people know its still been happening.
Another issue occured with all of the microfilm scanners. A patron came up needing help with a machine in the newspaper room. This particular machine (the one on the left) isn't lighting up even when you push the green button, so maybe the button is broken or the light is burnt out. Then, when I showed him to one of the other machines, none of them allowed him to work with the images. They are giving an error message whenever you try to email or put the images on a thumbdrive. This is happening on every machine in the periodical room, and I was not able to figure out what the problem was.
The valuport was all out of gopher gold cards, so I ended up letting one patron who didn't have a U card use a courtesy card to print a couple pages because he was not familiar with the Blegen tunnel area where the nearest machine is located.
Other than that, I had some questions on locations of books and where to check out headphones, and the last hour or so was fairly quiet.