Tonight there were quite a few questions being asked at the basement desk. Most of these questions were in regard to technical issues such as printing, scanning or putting cash on a copy-card. I had one interesting issue with an older Alumni. She had sent several documents to the uni-print station from 2nd floor, but failed to come down and print them off right away. Since it was past the two hour time limit that the documents are held on the uni-print computer they were gone. She was pretty unhappy about this when I explained the time limit to her, and she suggested that it be labeled clearly so patrons can see the time limit procedure. Otherwise, everything else went smoothly for the evening.
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