September 2012 Archives
Tonight was even slower than a typical Saturday. First floor desk was quiet, very few patrons in the building at all, and otherwise nothing out of the ordinary to report.
The morning was smooth sailing. Gia was training on 2nd and 3rd floor pick up, and all the other floors were covered within 40 minutes. Get its were finished promptly by Alex and Gia. During the 12 o'clock hour, Gia had finished Get Its, but wasn't trained on any maintenance, so she helped with writing names and shelving the processed holds with me at the 1st floor service desk.
The rest of the afternoon was uneventful. Looks like Alex and Gia got some training modules in, and that's about it!
After those issues were resolved everything went back to peace and quietness. There was also a hiccup with the scanner that Mason helped me out with, for some reason it said there was misfed paper in the upper portion of the scanner where paper doesn't run through. However we messed with it and the scanner went back up and running like normal.
Big shout outs to Khou and Mason for helping me with everything, tonight would of been a lot more ridiculous without you guys!
Well, we had a decent amount of things to do today.
There were left over get its, which Tessa was able to take on and finish, because there wasn't much shelving or returns. She finished pretty quickly; go Tessa! I think it is important to point out that the left over get-its were for ames, east asian, map, and the annex. They may have been left unsearched because these libraries were all closed. In the future we may want to add picking up the key to these rooms from the 1st floor desk, or something. I noticed and had Tessa come and get the key before she started, but I suspect that many workers don't know that we have access to these libraries when they are closed.
Also, when I was working at the first floor desk, I got a call from a patron who claimed he had returned a recalled item a few weeks ago. I filled out an item slip with all the claims returned information and put it in the bin. Normally I would have left it at that. However, because the item was a recall and I wanted to make sure that we got to it as soon as possible so that the next patron could get the item, I went upstairs and quickly checked for the book before going on break. It was there so I brought the it down, had Robert check it in and left a note for Charles. I think he may still need to e-mail the first patron that we found the item.
There were a number of calls and general directional requests, so the desk was mildly busy, but managable.
Also, because there was not shelving at 7:00 and Tessa had noticed a considerable amount of shelving for Ames when she did the Get-Its, Mark decided to train Allison on shelving in Ames. I also trained Laura on shelfsweeping, because she asked what it was after we finished cleaning computers.
Thats all for now folks!