January 27, 2008

Bus Pass

Paid the $64 balance on my tuition bill which covers the bus pass good for Spring semester.

While I was attempting to make the payment I was frustrated by the process. For one thing, the valuable info on the screen is at the bottom and can be missed (the statement). There is way to much text on the screen ("instructions")...there are way too many options to click. Make it simple. Give me the statement and a PAY NOW tab. Then add a "for more information" option at the bottom for those who want it. Thank you.