August 2009 Archives

Greetings, chat staff,

It looks like all systems are go for our move away from VRL Plus and to QuestionPoint for chat this week. As of right now, I'm planning to make the switch on Thursday morning (8/6). This means that as of Thursday, you should log in to QuestionPoint rather than VRL Plus for
your chat shifts.

Keep in mind that we're not changing the e-mail side of our digital reference over to QuestionPoint for a couple more weeks (8/24). This means that most staff won't be expecting to have questions assigned to them yet. Please don't use the QP referral or reassign features yet.

If you have any questions, please contact me or Virginia.

Cody Hanson
Technology Librarian, University of Minnesota
AIM: hansoncody