The banking system in China is much stricter then in the United States. The government controls many aspects of the system which doesn't allow banks to offer as many functions as individual United States banks. They focus on differentiating customers who invest more money in the bank. They offer VIP rooms and services for those high investing customers, while others just use the main services on the first floor. While entering a VIP room the clerks automatically stand up showing a very professional appeal and demonstrate that the customer is important. They are given comfortable seating, refreshments, television to watch, newspapers, and other accommodations. This is quite different than in America where we focus on equality and treating everyone the same so as to avoid unfairness. I don't think Americans would react to this type of system as the Chinese do, because Americans would be bitter about not getting the special treatment.