We've all experienced the frustration of seeing a "cash or check only" sign at a business. We all expect to be able to pay with a credit card. To that end, Extension is examining options to help programs accept credit/debit cards more widely.
One reason is our brand: our image is lowered when we do not offer basic conveniences to our audiences. The goal is to obtain payment so audiences focus on the value of the program. Thus, please do not charge a higher fee for credit/debit card use—or a lower fee for check or cash. As you may recall from Stephen Castleberry's presentation to our Center at Program Conference last fall, price is closely tied to brand.
Another reason is we, as an organization, need to spend less time handling money. It's true that credit cards charge us a fee; we accept this as the cost of doing business. Cash and check are not our preferred methods of payment!
Online registration facilitates accepting credit cards, and now Extension Technology has one portable swipe terminal that can be used for in-person transactions. This equipment will be available for loan beginning mid-March by contacting Erik Bremer. Each of the five Extension regions has one as well. More details will be forthcoming.