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Alison Davis-Blake, dean of Carlson, on communication

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An interesting interview in the Financial Times today with Alison Davis-Blake, the first female dean of the Carlson School of Management at the U.

Davis-Blake says some things in response to the question, "How do you deal with pressure?" that I think applies in all communication--particularly if you're feeling under pressure these days.

Davis-Blake says:

"First, I set priorities. Second, I check my assumptions and thinking with others. I find that when you're under pressure you have a tendency to become isolated and think that you have to act now--an approach that can easily lead to errors. Third, I don't ever, ever make an important decision, or especially send an email, when I'm tired, or angry, or emotional. To do so is asking to make a mistake."

Does that ring true?

See the full interview at Financial Times.

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