Full title: It's the Little Things Part 2: You're Still Doing It Wrong
- Forms should flow like a conversation
- Ask for optional info after collecting required info
- group into logical chunks
- If you need multiple page forms, tell them how long it will take and relay their progress
- Keep the user focused on the task with a single call to action. Don't give them other stuff to do, places to go.
- Your user is right, you are wrong.
- Scrub data on the server side, not in front of the user. For example, don't reformat phone numbers while the user is typing or force them to enter data a specific way.
- Don't auto-tab into fields
- Use date picker or date.js
- Check out Huffduffer for their MAD LIBS style form
- There's a fourth label position: overlay where the label is inside the label and dissolves as the user begins typing. But use sparingly because people forget.
- Use a tab index to prevent user from jumping around
- Color hinting on its own is bad. Add shapes for speedy recognition.
- Position error messages proximate to input and where focus is
- try google.com/websiteoptimizer
- There's always a better way
- Be minimal
- Be flexible