Thursday 3 November 2011, from 2-4pm in 120(B&C) Andersen Library
Refreshments will be served

This workshop, sponsored by the Diversity Outreach Collaborative, aims to explain the cultural roots of some communication obstacles, to heighten awareness of the importance of intercultural communication in international education institution like the University of Minnesota is now, and to provide library staff with some tools to address these obstacles. 
Beth Isensee (International Students and Scholars Services) will lead this workshop, designed to be inter-active.  She will address issues of verbal and non-verbal communication with international students and she will share tips 
such as how to pose questions, non-verbal language to be aware of, and how to say no effectively.  

Rafael E. Tarrago, on behalf of the Diversity Outreach Collaborative

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