OIT Knowledge Management

A private blog for OIT's Knowledge Mgmt workgroup. Feel free to add posts, comment on posts, make recommendations, whatever will help us have better communication and collaboration between meetings.

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Recent Entries

  • Service Now and Branding
  • Service Now Demo Article and Semantic/Accessible Markup
  • Style Guide Working Group Wiki
  • Using Gaming Elements to Encourage KB Use
  • Top Helpline Questions
  • Will the KB entry process be too complicated?
  • SN Introduction to Knowledge Base
  • Kinds of Knowldege
  • Author's and SME's cont.

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