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Social media opens floor for airline complaints

Jim Oberstar believes travelers have valid reasons to be upset with the air service system.

"There needs to be a reevaluation of the totality of our air service system," Oberstar says. "The airlines have earned in the range of $2.5-3 billion in baggage fees. That's got people justifiably upset."

WTOP
April 25, 2012

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Posted by Anne Mason on April 25, 2012 3:43 PM | Permalink ¤

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