College of Science and Engineering at the University of Minnesota
College of Science and Engineering

EFS System Performance

Central and user groups have teamed up to assess EFS system performance.  Below, I repeat the communication I received on this.  If you are asked, please participate in this important project.  DJP
A review of user frustrations with EFS indicated that system performance continues to be a challenge.  Over the last several months, user committees have worked with central units to specify the most pressing performance issues.  Anecdotal information revealed the most problematic areas.  The next step toward improving system performance is a comprehensive effort to measure performance in problem areas, so specific issues can be isolated and addressed.  Users will be asked to log their actual experiences in the system via a website.  High-volume users have been identified and will be asked to participate.

Identified participants within your RRC will be contacted to participate on Monday, April 30, 2012.  Participants should reply by Thursday, May 3, 2012.  We want the entire user community to be aware of this project and request that you allow and encourage your staff to participate in this important effort.  The importance of participation will benefit users and help to create system changes and efficiencies.  Those who have been identified as high-volume users should email to notify central of their participation.