We are pleased to announce that we have recently hired two End User Support staff to replace ITSS staff who retired last spring.
Technology news for UMD faculty, staff and students
New TechCenter Service System and Offerings
The computer repair and maintenance shop within the TechCenter implemented a new Customer Relationship Management (CRM) system in July 2014 and we are planning to add to our repair offerings.
The ITSS classroom team has been productive in a number of areas.
Web Accessibility Training
Learn Web accessibility with instructor-led online courses.
What's the Latest Scoop on Drupal at UMD?
Designs are being finalized. A process for requesting a Drupal site and coordinating with external consultants is in place. And training is available.
Printer Migration to Private IP Space = More Security
To reduce and/or eliminate security issues, ITSS is migrating all UMD printers to private IP space.
Read&Write Gold Learning Technology Suite
UMD students, faculty and staff have access to Read&Write Gold software, which has the capability to help improve learning for everyone regardless of ability or learning style.
Wireless Heat Map Project
Last fall the ITSS Network Team began a rather large undertaking of mapping wireless coverage for all of UMD campus and remote sites.
Educational Technology Changes
Moodle Quickmail and Google Course Groups replace email aliases. Scantron exams and course evaluations are now supported by different ITSS staff members.