Information Technology Systems and Services.


Technology news for UMD faculty, staff and students

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UMD Phone Systems Migrating to Avaya Aura

ITSS has received notice that our Nortel telephone systems will reach End-of-Support in 2018. Nortel systems are migrating to the Avaya Aura platform to protect over $1.5 million in current investment.

Posted on Friday, Apr 24, 2015 | Permalink | No Comments

Why Does it Say [Warning: Phish?] in My Email Subject Line?

The prefix [Warning: Phish?] on an email subject line helps to alert you of a possible scam. It is added to a message, which is suspected of being an unsolicited email that could lure you in and prompt you to provide valuable personal and financial information.

Posted on Friday, Apr 24, 2015 | Permalink | No Comments

Upgrade Update

What's the latest scoop on the Upgrade? Signs are positive. Work is getting done. Issues are being resolved. And milestones lie ahead.

Posted on Friday, Apr 24, 2015 | Permalink | No Comments

New Access Control Process

ITSS has developed a process to grant and control access rights to systems and applications.

Posted on Friday, Apr 24, 2015 | Permalink | No Comments

Improve Accessibility: Google Documents

Google Documents lacks key accessibility functionality and should be used with caution as it currently is not inclusive to all people. For example it lacks a way for authors to make data tables accessible. However, some methods exist for you to improve its accessibility.

Posted on Friday, Apr 17, 2015 | Permalink | No Comments

ITSS Award Winners

ITSS staff members Debbie Wing and Matt Johnsted have been recognize for outstanding service and special contributions.

Posted on Monday, Apr 6, 2015 | Permalink | No Comments

Improve Accessibility: Correct YouTube Auto-Captions

YouTube auto-captions are often such poor quality that content is not accurately communicated to people who depend on captions such as people who are Deaf and hard of hearing. Auto-captions should be corrected to be precise and provide equal access. A redeeming aspect of auto-captions is that they can be used as a starting point for captioning your own videos. The Multimedia Hub is available to assist you in providing videos inclusive to all.

Posted on Wednesday, Mar 11, 2015 | Permalink | No Comments

Enhanced Support for the Upgrade

To support staff, faculty, and students through the PeopleSoft systems upgrade, we are developing easy-to-use Enhanced Support for existing structures and processes. So, the help contacts you use today are the same ones you will use after The Upgrade.

Posted on Monday, Mar 2, 2015 | Permalink | No Comments

Active Directory File System Restructuring

ITSS will be working on a project this spring to replace our aging Active Directory file storage infrastructure. The current systems are already 5 years old and have reached the end of their effective support life.

Posted on Saturday, Feb 28, 2015 | Permalink | No Comments

Security Improvements for Local Email Server

In order to improve security, ITSS will be blocking access to an email server. Gmail users will not be affected.

Posted on Saturday, Feb 28, 2015 | Permalink | No Comments