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Technology news for UMD faculty, staff and students

University Systems Maintenance on October 1 and 2

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The University of Minnesota plans a complete shut down of the primary data center on the Twin Cities campus on October 1 and 2. This will impact many enterprise systems on which we rely. Systems housed at UMD will not be impacted.

When

Saturday evening, October 1, 2011 beginning at 6 p.m. through Sunday, October 2, 2011, ending at 12 noon.

Services Affected (avoid these during the window)

Most of the University’s web-based and server-based systems (View the full list (PDF))

  • Moodle
  • PeopleSoft (Financials, Student, and Human Resources systems)
  • Library MNCAT Catalog System (Aleph)
  • ImageNow
  • Email Mass Distribution System (Lyris)
  • Data Warehouse

Services Not Affected (common services that users often ask about)

  • Google Apps (Gmail, Calendar, Docs, Sites)
  • UMD Active Directory
  • UMD Network
  • UMD Student Computing Labs
  • All other UMD systems

Specific Details

  • The University’s Office of Information Technology (OIT) will be shutting down its main data center (WBOB) to perform necessary maintenance, testing, and repairs of facility infrastructure. CLA-OIT houses all of its production servers in WBOB.
  • Specifically, the Emergency Power Off and fire suppression systems need to be tested to comply with Fire Marshal requirements.
  • To prevent damage to critical equipment, University engineers will be powering down servers, network, and other valuable equipment in advance of the test and returning systems to full operation following some additional overnight maintenance.
  • The OIT data center services team intends to leverage the downtime to fulfill some additional data center activities that are less urgent, but require the power to be off. View the full scope of maintenance activities, including the schedule for restoring services (PDF).
  • Plans for this outage began earlier this summer. The OIT Change Approval Board and the University of Minnesota IT Leadership Alliance both lobbied for better timing to minimize the impact on instruction, research, and other essential University functions.

FAQ

Can I work during the maintenance window?
In general, OIT recommends that you avoid using the affected services during the maintenance window. Systems may be available during the maintenance window, but they can and will be shut down without warning and may be unavailable for hours at a time. So, use only at your own risk.
Can’t this be done without disrupting service?
To prevent damage to critical equipment, systems must be powered down.
Can you reschedule this window to a more convenient time?
Plans for this outage began earlier this summer. The OIT Change Approval Board and the University of Minnesota IT Leadership Alliance both lobbied for better timing to minimize the impact on instruction, research, and other essential University functions. Unfortunately, circumstances prevent moving the work to a more opportune time during an academic break. However, the maintenance window was shortened as much as possible and moved to night-time hours.
How do I find out more?
During the service interruption, updates will be available on the University of Minnesota System Status page.

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