Information Technology Systems and Services.

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Chat with the ITSS Help Desk staff

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Chat Bubbles

In addition to phone (218/726-8847), email (itsshelp@d.umn.edu) and walk-in (Kplz 165) support, the ITSS Help Desk now has another method of delivering customer service: Chat!

The Help Desk began offering chat assistance during the summer, and after a successful pilot have decided to continue offering it through the academic year.

To chat with ITSS staff at the Help Desk, please visit the ITSS home page and click on the "Chat with the Help Desk" link. A Chat icon is also available on the ITSS TechCenter web pages.

Staff are available to chat during all open TechCenter hours:

Academic Year:
  Mon-Thurs: 7:30am-90:00pm
  Fri: 7:30am-4:30pm
  Sat: Closed
  Sun: 5:00pm-9:00pm

Summer & Semester Breaks:
  Mon-Fri: 8:00am-4:30 pm
  Sat: Closed
  Sun: Closed

We look forward to chatting with you!


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